{"id":24150,"date":"2024-09-26T08:19:33","date_gmt":"2024-09-26T08:19:33","guid":{"rendered":"https:\/\/www.brightmine.com\/nl\/?post_type=resources&#038;p=24150"},"modified":"2025-04-25T15:34:11","modified_gmt":"2025-04-25T15:34:11","slug":"brightmine-wint-award","status":"publish","type":"resources","link":"https:\/\/www.brightmine.com\/nl\/tools-artikelen\/brightmine-wint-award\/","title":{"rendered":"Brightmine wint award"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30);min-height:250px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img decoding=\"sync\" class=\"wp-block-cover__image-background wp-image-5877\" alt=\"Brightmine background\" src=\"https:\/\/cdn.brightmine.com\/wp-content\/uploads\/sites\/2\/2024\/04\/19110611\/Hero_Header_HP_Background_Desktop.webp\" style=\"object-position:100% 51%\" data-object-fit=\"cover\" data-object-position=\"100% 51%\"\/><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-container-core-cover-is-layout-b5fc8583 wp-block-cover-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-d4010286 wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--40);padding-right:0;padding-bottom:var(--wp--preset--spacing--40);padding-left:0\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div class=\"wp-block-group has-cararra-gray-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-f90d3be4 wp-block-group-is-layout-constrained\" style=\"border-radius:25px;padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--30)\">\n<h1 class=\"wp-block-heading has-primary-purple-color has-text-color has-link-color wp-elements-339a88e3cab0f8dbd97626afb24d3f2a\">Brightmine wint Customer Service Award<\/h1>\n\n\n\n<p class=\"has-primary-gray-color has-text-color has-link-color wp-elements-f1b5398e66a9dee0682774ea58a16b4d\">Afgelopen maand heeft Brightmine de Customer Service Award gewonnen. De Rewards awards staan bekend om hun strikte, onafhankelijke beoordelingsproces. <\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<figure class=\"wp-block-image aligncenter size-full has-custom-border\"><img decoding=\"sync\" src=\"https:\/\/cdn.brightmine.com\/wp-content\/uploads\/sites\/2\/2024\/04\/11141301\/resource_page_banner_brightmine.webp\" alt=\"Brightmine resources graphic\" class=\"wp-image-4642\" style=\"border-radius:0px\"\/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-primary-white-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-0fd240ca wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--30)\">\n<p class=\"\">Gepubliceerd: 26 september 2024 | door <strong>Brightmine<\/strong><\/p>\n\n\n\n<p class=\"\">Onze <a href=\"\/nl\/over-ons\/\">Britse Brightmine<\/a> collega&#8217;s hebben een uitzonderlijke prestatie neergezet. Onze klantenservice is beloond met de prestigieuze Customer Service Award. Deze werd gewonnen tijdens de uitreiking van de Rewards Awards 2024 in Londen. De uitreiking werd georganiseerd door Reward Strategy, een online nieuws- en informatiedienst voor de Britse sectoren van loonadministratie, beloning, pensioenen, voordelen en HR. Zij nomineren bedrijven die de verwachtingen hebben overtroffen in het leveren van eersteklas service.<\/p>\n\n\n\n<p class=\"\">Belangrijke elementen waarop Brightmine is beoordeld zijn onder andere:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Uitzonderlijke en effectieve klantenservice voor klanten.<br><\/li>\n\n\n\n<li class=\"\">Hoge klanttevredenheid, ondersteund door getuigenissen.<br><\/li>\n\n\n\n<li class=\"\">Verbeterde effici\u00ebntie of het behalen van bedrijfsdoelen door beleid en praktijken op het gebied van klantenservice.<\/li>\n<\/ul>\n\n\n\n<p class=\"\"><a href=\"https:\/\/www.linkedin.com\/in\/scottwalkeruk\/?originalSubdomain=uk\">Scott Walker<\/a>, CEO Brightmine, sprak zijn vreugde uit: &#8220;Als leider in onze sector hebben wij nu meer dan 40.000 HR-gebruikers wereldwijd. Wij ondersteunen HR al ruim twee decennia bij het navigeren door de voortdurende veranderende wereld van werk.<\/p>\n\n\n\n<p class=\"\">\u201cKlantfeedback is essentieel voor onze toewijding om onze producten en diensten te verbeteren. We verzamelen ijverig feedback via ons Klantpanel, NPS-onderzoeken, Customer Insights Hub en TrustRadius. In de afgelopen vijf jaar hebben we ons customer success-team aanzienlijk uitgebreid. Om ervoor te zorgen dat bestaande gebruikers uitstekende ondersteuning ontvangen en nieuwe gebruikers een soepele onboarding ervaren. Of klanten via onze helpdesk of onze eigen proactieve ondersteuning, zijn wij toegewijd aan het bieden van premium klantervaring.\u201d<\/p>\n\n\n\n<p class=\"\">Het ontvangen van de Customer Service Award bevestigt onze focus op actieve betrokkenheid van onze gebruikers. Dit doen we door het inzetten van: trainingsprogramma&#8217;s, contactmomenten en verbeterde product betrokkenheid.<\/p>\n\n\n\n<p class=\"\">De Rewards Awards staan bekend om een strikte, onafhankelijk beoordelingsproces. En de avond eindigt in een prestigieus black-tie diner en uitreiking. <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-alabaster-gray-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-cover alignfull\" style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30);padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--30);min-height:250px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"551\" class=\"wp-block-cover__image-background wp-image-17\" alt=\"Grafisch logo Brightmine grijs\" src=\"https:\/\/cdn.brightmine.com\/wp-content\/uploads\/sites\/4\/2024\/02\/12093922\/Graphic-assets_Page_4-scaled.jpg\" data-object-fit=\"cover\" srcset=\"https:\/\/cdn.brightmine.com\/wp-content\/uploads\/sites\/4\/2024\/02\/12093922\/Graphic-assets_Page_4-scaled.jpg 2560w, https:\/\/cdn.brightmine.com\/wp-content\/uploads\/sites\/4\/2024\/02\/12093922\/Graphic-assets_Page_4-300x65.jpg 300w, https:\/\/cdn.brightmine.com\/wp-content\/uploads\/sites\/4\/2024\/02\/12093922\/Graphic-assets_Page_4-1024x220.jpg 1024w, https:\/\/cdn.brightmine.com\/wp-content\/uploads\/sites\/4\/2024\/02\/12093922\/Graphic-assets_Page_4-768x165.jpg 768w, https:\/\/cdn.brightmine.com\/wp-content\/uploads\/sites\/4\/2024\/02\/12093922\/Graphic-assets_Page_4-1536x331.jpg 1536w, https:\/\/cdn.brightmine.com\/wp-content\/uploads\/sites\/4\/2024\/02\/12093922\/Graphic-assets_Page_4-2048x441.jpg 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-container-core-cover-is-layout-1684fb0e wp-block-cover-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center has-primary-white-color has-text-color has-link-color has-large-font-size wp-elements-100d64fd19074e765d96fcb3c220a731\">Wil je slimmere, beter ge\u00efnformeerde beslissingen nemen?<\/h2>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-font-size\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.274), 16px);font-style:normal;font-weight:500\"><a class=\"wp-block-button__link has-secondary-blue-color has-primary-white-background-color has-text-color has-background has-link-color wp-element-button\" href=\"\/nl\/producten\/hr-compliance-center\/\" style=\"border-radius:100px\">Meer informatie<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group has-primary-white-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-efae2095 wp-block-group-is-layout-constrained\" style=\"border-radius:25px;margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30);padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<h3 class=\"wp-block-heading\" style=\"font-size:clamp(17.905px, 1.119rem + ((1vw - 3.2px) * 1.383), 28px);\">Over de auteur<\/h3>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-658170e2 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100px\">\n<figure class=\"wp-block-image size-full is-resized has-custom-border is-style-rounded\"><img decoding=\"sync\" src=\"https:\/\/cdn.brightmine.com\/wp-content\/uploads\/sites\/2\/2024\/03\/12085308\/Brightmine_Favicon_128px.png\" alt=\"\" class=\"wp-image-313\" style=\"border-radius:25px;object-fit:cover;width:100px;height:100px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"\"><strong>Brightmine<\/strong><\/p>\n\n\n\n<p class=\"\">Met meer dan 10.000 klanten is Brightmine een toonaangevende wereldwijde leverancier van personeelsdata, analyses en inzichten voor HR.<\/p>\n\n\n\n<p class=\"\">Al meer dan twee decennia helpt Brightmine, voorheen bekend als XpertHR, om leiders in HR vol vertrouwen hun weg te vinden in de steeds veranderende wereld van HR. Dit doen we door het combineren van cao-data, arbeidsmarktdata, AI-technologie en vertrouwde HR-expertise.<\/p>\n\n\n\n<p class=\"\">Brightmine is een divisie van LexisNexis Data Services binnen RELX\u00ae, een wereldwijde aanbieder van informatie, analyses en beslissingshulpmiddelen. RELX bedient klanten in meer dan 180 landen en heeft meer dan 35.000 werknemers. Ticker: Londen: REL; Amsterdam: REN; New York: RELX.<\/p>\n\n\n\n<p class=\"has-primary-black-color has-text-color has-link-color wp-elements-75e28b4955ba8e6abc9f2625386a34c8\">Volg Brightmine op <a href=\"https:\/\/www.linkedin.com\/company\/brightmine-nl\/\" target=\"_blank\" rel=\"noreferrer noopener\">LinkedIn<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Afgelopen maand heeft Brightmine de Customer Service Award gewonnen. De Rewards awards staan bekend om hun strikte, onafhankelijke beoordelingsproces.<\/p>\n","protected":false},"author":15,"featured_media":26059,"comment_status":"closed","ping_status":"closed","template":"resources","categories":[88],"tags":[],"topic":[],"class_list":["post-24150","resources","type-resources","status-publish","has-post-thumbnail","hentry","category-blogs"],"_lnrs_read_more":"","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Brightmine wint award | Brightmine<\/title>\n<meta name=\"description\" content=\"Afgelopen maand heeft Brightmine de Customer Service Award in ontvangst mogen nemen. 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