{"id":10616,"date":"2025-03-07T17:41:08","date_gmt":"2025-03-07T17:41:08","guid":{"rendered":"https:\/\/www.brightmine.com\/uk\/?post_type=resources&#038;p=10616"},"modified":"2025-09-12T08:26:16","modified_gmt":"2025-09-12T08:26:16","slug":"top-tips-to-achieve-effective-workplace-communication","status":"publish","type":"resources","link":"https:\/\/www.brightmine.com\/uk\/resources\/talent-management\/employee-engagement\/top-tips-to-achieve-effective-workplace-communication\/","title":{"rendered":"Top tips to achieve effective workplace communication"},"content":{"rendered":"\n<div class=\"wp-block-group alignwide has-primary-white-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-b5fc8583 wp-block-group-is-layout-constrained\" style=\"border-radius:25px;padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7fc3d43a wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-8e1436f2 wp-block-group-is-layout-flex\" style=\"margin-top:0;margin-bottom:0\">\n<p class=\"\">by <strong>Caroline Green<\/strong><br>Career development expert<\/p>\n<\/div>\n\n\n\n<p class=\"\">For HR professionals, strong communication skills are a must. Why? Because one of the key aspects of your role is keeping your organisation <a href=\"https:\/\/www.brightmine.com\/uk\/solutions\/business-impact\/\">updated and in the loop<\/a>. Caroline Green asked HR experts for their top tips for getting communication right.<\/p>\n\n\n\n<p class=\"\">Whether it&#8217;s national changes like the <a href=\"https:\/\/www.brightmine.com\/uk\/resources\/c-and-i\/employment-rights-bill-2024\/\">Employment Rights Bill<\/a> or something specific to your organisation, how do you confidently address topics and drive initiatives and change across the entire company? I reached out to experienced HR practitioners from across the profession to get their insights. It&#8217;s perhaps no surprise that they put communication at the heart of their formula for success.<\/p>\n\n\n\n<p class=\"\">Here are their top five recommendations for communicating effectively.<\/p>\n\n\n\n<div class=\"wp-block-group has-primary-white-color has-text-color has-link-color wp-elements-19ff2e1a8fbab8bdedf2bd3d0646b7a0 is-layout-flow wp-block-group-is-layout-flow\" style=\"border-bottom-left-radius:0px;border-bottom-right-radius:0px;border-left-color:var(--wp--preset--color--secondary-blue);border-left-width:5px;padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<p class=\"has-text-align-left has-medium-font-size\">&#8220;It\u2019s not about communication, it\u2019s about comprehension.&#8221;<\/p>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"comprehension\">1. Focus on comprehension<\/h2>\n\n\n\n<p class=\"\">&#8220;It&#8217;s not about communication, it&#8217;s about comprehension,&#8221; says Sandra, a highly experienced HR consultant. She explains that you shouldn&#8217;t simply flood everyone with emails or posters &#8211; focus instead on a two-way conversation. Lead with active listening and taking concerns on board, being prepared to flex where you can. If something is ambiguous or contentious, then start by acknowledging that.<\/p>\n\n\n\n<p class=\"\">Other ways to help with comprehension include:<\/p>\n\n\n\n<ul class=\"wp-block-list is-style-brightmine-list-item-spacing-small\">\n<li class=\"\">Show the bigger picture: align with business strategy and demonstrate how the HR update aligns with the broader goals of the business.<\/li>\n\n\n\n<li class=\"\">Emphasise long-term benefits: highlight how the change you are proposing will support the long-term goals of the organisation. Be clear on what those are if your audience isn&#8217;t as aware of them as you.<\/li>\n\n\n\n<li class=\"\">Frame ambiguity positively: it&#8217;s OK to acknowledge if things are uncertain. This can help to manage expectations as things evolve. Be clear on an expected timeline for the work.<\/li>\n<\/ul>\n\n\n\n<p class=\"\">Comprehension is critical, not just in the meeting where the idea is first discussed, but also when it is subsequently being rolled out across the whole organisation.<\/p>\n\n\n\n<div class=\"wp-block-group has-primary-white-color has-text-color has-link-color wp-elements-86419ed573822ac9f4fe0d59bea8ae1a is-layout-flow wp-block-group-is-layout-flow\" style=\"border-bottom-left-radius:0px;border-bottom-right-radius:0px;border-left-color:var(--wp--preset--color--secondary-blue);border-left-width:5px;padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<p class=\"has-text-align-left has-medium-font-size\">&#8220;People are much more likely to get on board if they know why the change is happening.&#8221;<\/p>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"transparent\">2. Be transparent and open<\/h2>\n\n\n\n<p class=\"\">&#8220;The most important element in my view is being as transparent and informative as you can,&#8221; says Dean, an HR Adviser based in the south-east. &#8220;People are much more likely to get on board if they know why the change is happening.&#8221; Amelia, an HR Administrator, underlines another reason why honesty is always the best policy. She stresses that it is &#8220;important to keep an honest dialogue &#8211; people need to understand that HR doesn&#8217;t always have control over decisions and are also normal people with their own views&#8221;<\/p>\n\n\n\n<div class=\"wp-block-group has-primary-white-color has-text-color has-link-color wp-elements-6a546f9e1cf27e95660a765bbd33d02b is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-left-radius:0px;border-bottom-left-radius:0px;border-bottom-right-radius:0px;border-left-color:var(--wp--preset--color--secondary-blue);border-left-width:5px;padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<p class=\"has-text-align-left has-medium-font-size\">&#8220;Use evidence and data to back up suggestions.&#8221;<\/p>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"prepare-data\">3. Prepare your data<\/h2>\n\n\n\n<p class=\"\">In addition to those all-important people skills, the foundation of all HR work is in providing evidence-backed data. This is crucial as it highlights that changes are being made not on a whim, but for a legitimate reason. Gayle, an HR Policy Writer, agrees, saying it is important to &#8220;use evidence and data to back up suggestions&#8221;, while others suggest that evidence should include how not making the required change could impact the organisation financially, and provide a potential risk to its reputation.<\/p>\n\n\n\n<p class=\"\">But before you head into the meeting armed with your spreadsheets and graphs, remember that not everyone loves data in its purest form. Part of HR&#8217;s role here is to make the dry data leap off the page, full of colour and insight, to weave a story around the data, using case studies of your people or of organisations that have already made the changes you&#8217;re suggesting &#8211; or that haven&#8217;t and have suffered serious consequences. These will all make the data more interesting, give context and make it stick in people&#8217;s minds more. It will help comprehension, moving beyond simple communication.<\/p>\n\n\n\n<div class=\"wp-block-group has-primary-white-color has-text-color has-link-color wp-elements-699d0b0f6c49376d2c836d1407550e25 is-layout-flow wp-block-group-is-layout-flow\" style=\"border-left-color:var(--wp--preset--color--secondary-blue);border-left-width:5px;padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<p class=\"has-text-align-left has-medium-font-size\">&#8220;If it is a legal change, then I share and provide options on how the organisation could implement, with caveats if the final detail is unknown.&#8221;<\/p>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"tailor-your-approach\">4. Tailor your approach<\/h2>\n\n\n\n<p class=\"\">Nicola, a senior HR professional, explains that a crucial step is understanding your audience so that you know what specific challenges they will face and then &#8220;pitching how you can help with those challenges&#8221;. Tailor your approach to the particular change you plan to implement. &#8220;If it&#8217;s a change that is not law-related, then I find that &#8216;drip feeding&#8217; into stakeholders initially is a good way to get them accustomed to your ideas,&#8221; says another senior professional, Naomi. &#8220;Chat things through. Then when you are ready to implement, they have a good understanding of the background (and you of their views). I find then that it goes much more smoothly. If it is a legal change, then I share and provide options on how the organisation could implement, with caveats if the final detail is unknown.&#8221;<\/p>\n\n\n\n<div class=\"wp-block-group has-primary-white-color has-text-color has-link-color wp-elements-e7b00485338806928ef3197bd673da1e is-layout-flow wp-block-group-is-layout-flow\" style=\"border-left-color:#00728B;border-left-width:5px;padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<p class=\"has-text-align-left has-medium-font-size\">&#8220;Having a seat at the internal leadership table is important, so you are a key and regular part of the discussions and can formulate a way that makes sense and fits the organisation.&#8221;<\/p>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"groundwork\">5. Lay the groundwork<\/h2>\n\n\n\n<p class=\"\">Before you head off to a meeting with your shiny new idea, having a plan of how you&#8217;ll pitch the change &#8211; including the &#8220;why&#8221; and the &#8220;how&#8221;, the evidence you&#8217;ll use and anticipating any potential questions &#8211; is of course good practice. But Cheryl, an established HR professional, goes one step further. &#8220;I think this is where having a seat at the internal leadership table is important, so you are a key and regular part of the discussions and can formulate a way that makes sense and fits the organisation.&#8221;<\/p>\n\n\n\n<p class=\"\">Laying this groundwork, having longer-term plans of how you can shape and influence the organisation, as well as giving &#8220;in the moment&#8221; advice, will pay dividends. As will being on hand to answer queries before, during and after the implementation of any changes, whether they&#8217;re about a change to a policy, a legal update or a new initiative.<\/p>\n\n\n\n<p class=\"\">In this way, the HR approach can truly support the organisation &#8211; and make your life a little easier in the process!<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column lnrs-hide-block-on-mobile is-layout-flow wp-block-column-is-layout-flow\" style=\"border-left-color:var(--wp--preset--color--secondary-gray);border-left-width:2px;padding-left:10px;flex-basis:30%\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained wp-container-3 is-position-sticky\">\n<div class=\"wp-block-group has-secondary-gray-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-db4c44a6 wp-block-group-is-layout-constrained\" style=\"border-radius:14px;padding-top:10px;padding-right:10px;padding-bottom:10px;padding-left:10px\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-4b827052 wp-block-group-is-layout-flex\">\n<p style=\"margin-bottom:5px;font-style:normal;font-weight:400\" class=\"\">In this resource:<\/p>\n\n\n\n<p class=\"has-primary-black-color has-text-color has-link-color wp-elements-37d105d7ac956cad9c03c45de7e0e2f9\" style=\"margin-top:5px;margin-bottom:5px;font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.274), 16px);line-height:1.3\"><a href=\"#comprehension\">Focus on comprehension<\/a><\/p>\n\n\n\n<p class=\"has-primary-black-color has-text-color has-link-color wp-elements-70c692091d30958f9c3ff24e6e7a8310\" style=\"margin-top:5px;margin-bottom:5px;font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.274), 16px);line-height:1.3\"><a href=\"#transparent\">Be transparent and open<\/a><\/p>\n\n\n\n<p class=\"has-primary-black-color has-text-color has-link-color wp-elements-5348b66fbe9757baa4503b020d55c3a4\" style=\"margin-top:5px;margin-bottom:5px;font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.274), 16px);line-height:1.3\"><a href=\"#prepare-data\">Prepare your data<\/a><\/p>\n\n\n\n<p class=\"has-primary-black-color has-text-color has-link-color wp-elements-352ab072dc39233c8eed461a9e7fccf6\" style=\"margin-top:5px;margin-bottom:5px;font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.274), 16px);line-height:1.3\"><a href=\"#tailor-your-approach\">Tailor your approach<\/a><\/p>\n\n\n\n<p class=\"has-primary-black-color has-text-color has-link-color wp-elements-7e504aa39ae202b6e73f999ba6ccc153\" style=\"margin-top:5px;margin-bottom:5px;font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.274), 16px);line-height:1.3\"><a href=\"#groundwork\">Lay the groundwork<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-bleach-white-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-81430435 wp-block-group-is-layout-constrained\" style=\"border-radius:14px;padding-top:10px;padding-right:15px;padding-bottom:15px;padding-left:15px\">\n<p class=\"\">Latest webinar<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Unfair dismissal changes \u2013 are your probationary processes ready for 1 July?<\/h3>\n\n\n\n<p class=\"\">Wednesday, 13 May 2026 11am GMT<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/uk\/resources\/hr-compliance\/employment-law-updates\/employment-rights-act-2025-unfair_dismissal\/?intcmp=orange-cta|resources|webinar|watch-now\" style=\"border-radius:25px\">Watch now<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group lnrs-hide-block-on-mobile has-global-padding is-layout-constrained wp-container-core-group-is-layout-ad1af2a0 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-bottom:0\">\n<hr class=\"wp-block-separator has-text-color has-secondary-gray-color has-alpha-channel-opacity has-secondary-gray-background-color has-background\" style=\"margin-top:10px;margin-bottom:10px\"\/>\n\n\n\n<p class=\"\">Read more articles:<\/p>\n\n\n\n<div class=\"wp-block-query is-layout-flow wp-block-query-is-layout-flow\"><ul class=\"wp-block-post-template is-layout-flow wp-container-core-post-template-is-layout-ea1fff98 wp-block-post-template-is-layout-flow\"><li class=\"wp-block-post post-17642 resources type-resources status-publish has-post-thumbnail hentry category-blogs topic-employee-engagement topic-performance-management\">\n<h2 style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.274), 16px);line-height:1.3;text-decoration:underline; margin-top:10px;margin-bottom:10px;margin-left:0;margin-right:0;\" class=\"has-link-color wp-elements-0b1b36f3c2dfa7682bfd13b67e3228a9 wp-block-post-title has-text-color has-primary-black-color\"><a href=\"https:\/\/www.brightmine.com\/uk\/resources\/talent-management\/employee-engagement\/employee-disengagement-at-work\/\" target=\"_self\" >Employee disengagement at work:\u00a0How HR can\u00a0push back against \u201cquiet quitting\u201d<\/a><\/h2>\n<\/li><li class=\"wp-block-post post-17756 resources type-resources status-publish has-post-thumbnail hentry category-c-and-i topic-employee-relations topic-employment-law-updates\">\n<h2 style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.274), 16px);line-height:1.3;text-decoration:underline; margin-top:10px;margin-bottom:10px;margin-left:0;margin-right:0;\" class=\"has-link-color wp-elements-0b1b36f3c2dfa7682bfd13b67e3228a9 wp-block-post-title has-text-color has-primary-black-color\"><a href=\"https:\/\/www.brightmine.com\/uk\/resources\/hr-compliance\/employment-law-updates\/employment-rights-act-2025-trade-union-law-changes-questions-answered\/\" target=\"_self\" >Employment Rights Act 2025 trade union law changes: Your questions answered<\/a><\/h2>\n<\/li><li class=\"wp-block-post post-17224 resources type-resources status-publish has-post-thumbnail hentry category-podcasts topic-bullying-harassment\">\n<h2 style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.274), 16px);line-height:1.3;text-decoration:underline; margin-top:10px;margin-bottom:10px;margin-left:0;margin-right:0;\" class=\"has-link-color wp-elements-0b1b36f3c2dfa7682bfd13b67e3228a9 wp-block-post-title has-text-color has-primary-black-color\"><a href=\"https:\/\/www.brightmine.com\/uk\/resources\/hr-compliance\/bullying-harassment\/2025-workplace-harassment-law-changes\/\" target=\"_self\" >Employment Rights Act 2025 harassment changes &#8211; a fresh perspective from the high seas<\/a><\/h2>\n<\/li><\/ul><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)\">\n<p class=\"\"><a href=\"#top\">Go back to the top<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-primary-white-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-acf450f4 wp-block-group-is-layout-constrained\" style=\"border-radius:25px;margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30);padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--40)\">\n<h3 class=\"wp-block-heading has-large-font-size\">About the author<\/h3>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-658170e2 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100px\">\n<figure class=\"wp-block-image size-full is-resized is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"131\" height=\"159\" src=\"https:\/\/cdn.brightmine.com\/wp-content\/uploads\/sites\/2\/2024\/09\/23190900\/caroline-green-headshot-e1727118612839.webp\" alt=\"Caroline green headshot\" class=\"wp-image-9128\" style=\"object-fit:cover;width:100px;height:100px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"\"><strong>Caroline Green<br><\/strong>Career development expert<\/p>\n\n\n\n<p class=\"\">Caroline is an independent Career Development Expert, with over 15 years&#8217; experience working in career coaching and learning and development.<\/p>\n\n\n\n<p class=\"\">Caroline is an author, coach, and experienced trainer, with a particular passion for supporting organisations to thrive in the modern workplace, by successfully engaging and developing their talent. 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In this resource, we share top tips for getting workplace communication right.<\/p>\n","protected":false},"author":24,"featured_media":10617,"comment_status":"closed","ping_status":"closed","template":"wp-custom-template-new-resources","categories":[53],"tags":[],"topic":[23],"class_list":["post-10616","resources","type-resources","status-publish","has-post-thumbnail","hentry","category-c-and-i","topic-employee-engagement"],"_lnrs_read_more":"","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Top tips to achieve effective workplace communication | Brightmine<\/title>\n<meta name=\"description\" content=\"For HR professionals, strong communication skills are a must. 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