{"id":11032,"date":"2025-04-03T21:32:01","date_gmt":"2025-04-03T21:32:01","guid":{"rendered":"https:\/\/www.brightmine.com\/uk\/?post_type=resources&#038;p=11032"},"modified":"2026-07-22T09:23:38","modified_gmt":"2026-07-22T09:23:38","slug":"a-turning-point-for-workplace-harassment","status":"publish","type":"resources","link":"https:\/\/www.brightmine.com\/uk\/resources\/hr-compliance\/bullying-harassment\/a-turning-point-for-workplace-harassment\/","title":{"rendered":"A turning point for workplace harassment"},"content":{"rendered":"\n<div class=\"wp-block-group alignwide has-primary-white-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-b5fc8583 wp-block-group-is-layout-constrained\" style=\"border-radius:25px;padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7fc3d43a wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<p class=\"\">by <strong>Robert Shore<\/strong>, HR Market Insights Editor at Brightmine<\/p>\n\n\n\n<p class=\"\">To help HR leaders develop their strategies to tackle the practical and cultural challenges of recent and upcoming additions to anti-harassment legislation, <a href=\"https:\/\/www.brightmine.com\/uk\/about\/\">Brightmine<\/a> and HR Grapevine convened a roundtable discussion. During the event, industry professionals shared the key issues they currently encounter in dealing with workplace harassment.<\/p>\n\n\n\n<p class=\"\">Since 26 October 2024, employers have had a specific duty to take reasonable steps to prevent sexual harassment of workers in the course of their employment. As part of its Employment Rights Bill, the Government is now proposing to add the word &#8220;all&#8221; before &#8220;reasonable steps&#8221; in respect of this positive duty, as well as reintroducing employer liability for third-party harassment. When the Bill passes into law, employers will be liable if a third party such as a client, customer, contractor or supplier harasses an employee during the course of their employment and the employer has failed to take all reasonable steps to prevent this from happening.<\/p>\n\n\n\n<figure class=\"wp-block-pullquote has-text-align-left\"><blockquote><p>&#8220;For us, fostering psychological safety is key. That&#8217;s why we prioritised making training easily accessible to our entire workforce through our training platform. We invested in a tailored learning approach to ensure relevance to our business, designing interactive, bite-sized sessions based on real-life scenarios and making participation mandatory for all. By equipping our team members with the right knowledge and confidence, we&#8217;re fostering a culture where people feel safe speaking up, empowered to do the right thing, and able to address issues before they escalate.&#8221;<\/p><cite>&#8211; Shannon Sheekey, HR Advisor, Clermont Hotel Group<\/cite><\/blockquote><\/figure>\n\n\n\n<p class=\"\">The session began with a question\u2014&#8221;Who feels confident in their organisation&#8217;s current strategies to prevent harassment?&#8221; The muted response suggested that organisations felt there was still significant work to be done in this area. In the first place, some attendees suggested that it was often difficult to get people to understand what harassment is. One attendee said they used scenarios to show what a &#8220;minimal&#8221; incident might look like.<\/p>\n\n\n\n<p class=\"\">Also, when talking about the complexity of conducting risk assessments, participants observed that it is extremely challenging to think through every possible scenario in which employees\u2014variously frontline, remote and office-based, perhaps dealing with third parties online or face to face\u2014might find themselves in the course of their duties. Added to this, with so much legislative change on the horizon thanks to the Employment Rights Bill, some HR departments feared &#8220;death by training&#8221;.<\/p>\n\n\n\n<p class=\"\">The discussion highlighted other key themes, such as the challenges presented by third-party harassment, the importance of transparency, and the need for improved collection and sharing of data. This exchange of experiences and best practices illuminated some of the steps that organisations are taking to move towards harassment-free workplaces.<\/p>\n\n\n\n<p class=\"\">Here are some of the key takeaways from the discussion.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"risk-assessments\">1. Risk assessments<\/h2>\n\n\n\n<ul class=\"wp-block-list is-style-brightmine-list-item-spacing-small\">\n<li class=\"\">Identify and prioritise the biggest risks, which might typically involve socialising and third parties.<\/li>\n\n\n\n<li class=\"\">Engage with EDI groups and ERGs in identifying risks. Priorities should be reviewed regularly, on at least an annual basis.<\/li>\n\n\n\n<li class=\"\">Think about getting the individuals who are arranging social events to carry out risk assessments, although this can prove off-putting for those involved.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"reporting\">2. Reporting<\/h2>\n\n\n\n<ul class=\"wp-block-list is-style-brightmine-list-item-spacing-small\">\n<li class=\"\">Create different reporting channels: organisations have found a correlation between the number of reporting channels available and the number of incidents logged.<\/li>\n\n\n\n<li class=\"\">Make it easy for employees to register incidents anonymously as this is likely to increase reporting.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"training\">3. Training<\/h2>\n\n\n\n<ul class=\"wp-block-list is-style-brightmine-list-item-spacing-small\">\n<li class=\"\">Use bitesize training modules rather than lengthy, one-time-only training sessions.<\/li>\n\n\n\n<li class=\"\">Where possible, make training interactive (in person or online) rather than a box-ticking exercise.<\/li>\n\n\n\n<li class=\"\">Empower employees who engage with third parties in the course of their professional duties by providing training to help them extricate themselves from difficult situations. Employees attending in-person meetings with clients or customers shouldn&#8217;t have to tolerate unacceptable behaviours and, where these occur, they should feel confident that they are free to leave meetings and that their employer will pay for a taxi if necessary.<\/li>\n\n\n\n<li class=\"\">Consider using trigger warnings before carrying out harassment training as you cannot be sure what employees may have experienced in their personal or professional lives.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-pullquote has-text-align-left\"><blockquote><p>&#8220;Making support accessible is crucial. At Royal Mail Group, we&#8217;ve leveraged technology to put key resources &#8211; policy guidance, reporting tools and support &#8211; directly in employees&#8217; hands via an app. In a fast-moving, dispersed workforce, this ensures help is always available when and where it&#8217;s needed, driving a more proactive and responsive approach to workplace wellbeing.&#8221;<\/p><cite>&#8211; Lauren Britton, People Case Support Manager, Royal Mail Group<\/cite><\/blockquote><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"sharing-information\">4. Sharing information<\/h2>\n\n\n\n<ul class=\"wp-block-list is-style-brightmine-list-item-spacing-small\">\n<li class=\"\">Make policies available in different ways to allow employees to easily find them when they need them, eg via social media or posters.<\/li>\n\n\n\n<li class=\"\">Use accessible language and avoid legalese.<\/li>\n\n\n\n<li class=\"\">Collect and share data about complaints\u2014and outcomes\u2014with employees.<\/li>\n\n\n\n<li class=\"\">Secure CEO buy-in: get senior leaders to talk about the issue at town halls, etc.<\/li>\n\n\n\n<li class=\"\">Use key touchpoints to tell employees about the support available, for example by advertising it in a place where employees customarily look, for example where they book annual leave.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column lnrs-hide-block-on-mobile is-layout-flow wp-block-column-is-layout-flow\" style=\"border-left-color:var(--wp--preset--color--secondary-gray);border-left-width:2px;padding-left:10px;flex-basis:30%\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained wp-container-2 is-position-sticky\">\n<div class=\"wp-block-group has-secondary-gray-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-db4c44a6 wp-block-group-is-layout-constrained\" style=\"border-radius:14px;padding-top:10px;padding-right:10px;padding-bottom:10px;padding-left:10px\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-4b827052 wp-block-group-is-layout-flex\">\n<p style=\"margin-bottom:5px;font-style:normal;font-weight:400\" class=\"\">In this resource:<\/p>\n\n\n\n<p style=\"margin-top:5px;margin-bottom:5px;font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.274), 16px);line-height:1.3\" class=\"\"><a href=\"#risk-assessments\">Risk assessments<\/a><\/p>\n\n\n\n<p style=\"margin-top:5px;margin-bottom:5px;font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.274), 16px);line-height:1.3\" class=\"\"><a href=\"#reporting\">Reporting<\/a><\/p>\n\n\n\n<p style=\"margin-top:5px;margin-bottom:5px;font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.274), 16px);line-height:1.3\" class=\"\"><a href=\"#training\">Training<\/a><\/p>\n\n\n\n<p style=\"margin-top:5px;margin-bottom:5px;font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.274), 16px);line-height:1.3\" class=\"\"><a href=\"#sharing-information\">Sharing information<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-bleach-white-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-a36fa716 wp-block-group-is-layout-constrained\" style=\"border-radius:14px;padding-top:10px;padding-right:15px;padding-bottom:15px;padding-left:15px\">\n<h3 class=\"wp-block-heading\">Navigate HR complexity with confidence<\/h3>\n\n\n\n<p class=\"\">With Brightmine, you can build powerful people strategies, implement best practices and set your organisation up for a brighter future.<\/p>\n\n\n\n<p class=\"\">Learn how our tools, resources and automation can empower you and your team.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/uk\/solutions\/?intcmp=cta|blog|solutions|learn-more\" style=\"border-radius:25px\">Learn more<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)\">\n<p class=\"\"><a href=\"#top\">Go back to the top<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-5fb0786f wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group has-primary-white-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-fcdab8bb wp-block-group-is-layout-constrained\" style=\"border-radius:25px;margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30);padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--30)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\" id=\"h-topics-on-this-page\" style=\"font-style:normal;font-weight:500\">Topics on this page<\/h3>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-6c531013 wp-block-group-is-layout-flex\">\n\n<div class=\"taxonomy-topic has-link-color wp-elements-5ec59eb01c09ec2f1d84a6b36973ff83 wp-block-post-terms\"><a href=\"https:\/\/www.brightmine.com\/uk\/resources\/hr-compliance\/bullying-harassment\/\" rel=\"tag\">Bullying and harassment<\/a><\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-cararra-gray-color has-alpha-channel-opacity has-cararra-gray-background-color has-background is-style-wide\"\/>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-about-the-author\" style=\"font-style:normal;font-weight:500\">About the author<\/h3>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100px\">\n<figure class=\"wp-block-image size-thumbnail is-resized is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/cdn.brightmine.com\/wp-content\/uploads\/sites\/2\/2025\/01\/17154338\/Robert_Shore-150x150.webp\" alt=\"Robert Shore, HR Market Insights Editor at Brightmine\" class=\"wp-image-10115\" style=\"object-fit:cover;width:100px;height:100px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"\"><strong>Robert Shore<\/strong><br>HR Markets Insights Editor, Brightmine<\/p>\n\n\n\n<p class=\"\">Robert has over 20 years&#8217; experience of publishing and journalism. At Brightmine he creates and commissions content for webinars and podcasts and for the Commentary and insights tool.<\/p>\n\n\n\n<p class=\"\">He has a Graduate Diploma in Law from the University of Law. He was formerly an International employment law editor at Brightmine, and prior to that worked as an arts journalist.<\/p>\n\n\n\n<p class=\"\">Connect with Robert on <a href=\"https:\/\/www.linkedin.com\/in\/robert-shore-01494059\/\" target=\"_blank\" rel=\"noreferrer noopener\">LinkedIn<\/a>.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>HR leaders are navigating a wave of employment law changes, including new workplace harassment legislation. Learn from industry professionals about the key issues they currently encounter in dealing with harassment at work.<\/p>\n","protected":false},"author":24,"featured_media":10018,"comment_status":"closed","ping_status":"closed","template":"wp-custom-template-new-resources","categories":[53],"tags":[],"topic":[67],"class_list":["post-11032","resources","type-resources","status-publish","has-post-thumbnail","hentry","category-c-and-i","topic-bullying-harassment"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>A turning point for workplace harassment | Brightmine<\/title>\n<meta name=\"description\" content=\"Learn from industry professionals about the key issues they currently encounter in dealing with workplace harassment.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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