{"id":14312,"date":"2025-05-20T15:08:00","date_gmt":"2025-05-20T15:08:00","guid":{"rendered":"https:\/\/www.brightmine.com\/uk\/?post_type=resources&#038;p=14312"},"modified":"2026-10-16T10:22:43","modified_gmt":"2026-10-16T10:22:43","slug":"grievance-procedures","status":"publish","type":"resources","link":"https:\/\/www.brightmine.com\/uk\/resources\/hr-compliance\/disciplinary\/grievance-procedures\/","title":{"rendered":"Grievance procedures"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull has-primary-white-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-f85887e8 wp-block-group-is-layout-constrained\" style=\"border-radius:25px;padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-929090b5 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<p class=\"wp-block-paragraph\">By <strong>Nicola Stibbs<\/strong><br>Brightmine editor: <strong>Laura Merrylees<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Effective grievance procedures are essential for maintaining a fair, transparent, and legally compliant workplace. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our guide outlines how employers should manage employee grievances in line with the Acas Code of Practice, providing practical steps to ensure issues are handled consistently, promptly, and with full HR compliance.<\/p>\n\n\n\n<h3 id=\"h-in-this-guide-learn-about\" class=\"wp-block-heading\">In this guide, learn about:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Principles for dealing with grievance fairly\n<ul class=\"wp-block-list\">\n<li class=\"\">Confidentiality during grievance procedure<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li class=\"\">Stages of dealing with grievance<\/li>\n\n\n\n<li class=\"\">Drawing up and communicating grievance procedure<\/li>\n\n\n\n<li class=\"\">Grievances related to discrimination, bullying or harassment and whistleblowing<\/li>\n\n\n\n<li class=\"\">Worker&#8217;s right to be accompanied at grievance meeting\n<ul class=\"wp-block-list\">\n<li class=\"\">Meetings where individual can be accompanied<\/li>\n\n\n\n<li class=\"\">Identity of companion<\/li>\n\n\n\n<li class=\"\">&#8220;Reasonable&#8221; request to be accompanied<\/li>\n\n\n\n<li class=\"\">Postponement of grievance meeting if chosen companion unavailable<\/li>\n\n\n\n<li class=\"\">Companion&#8217;s role at grievance meeting<\/li>\n\n\n\n<li class=\"\">Paid time off for companion<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li class=\"\">Collective grievances<\/li>\n\n\n\n<li class=\"\">Grievances raised by ex-employees<\/li>\n\n\n\n<li class=\"\">Written statement of terms and conditions of employment<\/li>\n\n\n\n<li class=\"\">Remedies and penalties\n<ul class=\"wp-block-list\">\n<li class=\"\">Uplift for failure to follow Acas code<\/li>\n\n\n\n<li class=\"\">Constructive dismissal<\/li>\n\n\n\n<li class=\"\">Failure to permit worker to be accompanied<\/li>\n\n\n\n<li class=\"\">Companion&#8217;s protection against detriment or dismissal<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li class=\"\">Future developments\n<ul class=\"wp-block-list\">\n<li class=\"\">Collective grievances<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-group has-bg-light-blue-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-f1e3dc65 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<h3 id=\"h-want-to-see-more\" class=\"wp-block-heading\" style=\"font-size:clamp(14.642px, 0.915rem + ((1vw - 3.2px) * 0.708), 22px);font-style:normal;font-weight:500\">Want to see more?<\/h3>\n\n\n\n<div class=\"wp-block-group is-style-bm-inline-sentence is-layout-flex wp-block-group-is-layout-flex\">\n<p style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.385), 18px);\" class=\"wp-block-paragraph\">For full access to <\/p>\n\n\n<h2 style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.385), 18px);font-style:normal;font-weight:500\" class=\"wp-block-post-title\">Grievance procedures<\/h2>\n\n\n<p style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.385), 18px);\" class=\"wp-block-paragraph\"> sign up to a HR and Compliance Centre subscription today.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/uk\/quote\/?intcmp=hrcc-migrated-resource|quote|request-a-quote\" style=\"border-radius:25px\">Request a quote<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column lnrs-hide-block-on-mobile is-layout-flow wp-block-column-is-layout-flow\" style=\"border-left-color:var(--wp--preset--color--secondary-gray);border-left-width:2px;padding-left:10px;flex-basis:30%\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained wp-container-2 is-position-sticky\">\n<div class=\"wp-block-group has-secondary-gray-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-1b31d3a2 wp-block-group-is-layout-constrained\" style=\"border-radius:1em;padding-top:15px;padding-right:15px;padding-bottom:15px;padding-left:15px\">\n<h3 id=\"h-latest-updates\" class=\"wp-block-heading\">Latest updates<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Updated to reflect the Government&#8217;s intention to consult with Acas about enabling employees to raise&nbsp;collective grievances.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-bleach-white-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-22a7c014 wp-block-group-is-layout-constrained\" style=\"border-radius:14px;padding-top:10px;padding-right:15px;padding-bottom:15px;padding-left:15px\">\n<h3 id=\"h-navigate-hr-complexity-with-confidence\" class=\"wp-block-heading\" style=\"font-style:normal;font-weight:500\">Navigate HR complexity with confidence<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">With Brightmine, you can build powerful people strategies, implement best practices and set your organisation up for a brighter future.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Learn how our tools, resources and automation can empower you and your team.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/uk\/solutions\/?intcmp=cta|blog|solutions|learn-more\" style=\"border-radius:25px\">Learn more<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group lnrs-hide-block-on-mobile has-global-padding is-layout-constrained wp-container-core-group-is-layout-64c039dc wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-bottom:0\">\n<hr class=\"wp-block-separator has-text-color has-secondary-gray-color has-alpha-channel-opacity has-secondary-gray-background-color has-background\" style=\"margin-top:10px;margin-bottom:10px\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">Read more articles:<\/p>\n\n\n\n<div class=\"wp-block-query is-layout-flow wp-block-query-is-layout-flow\"><ul class=\"wp-block-post-template is-layout-flow wp-container-core-post-template-is-layout-a7dce961 wp-block-post-template-is-layout-flow\"><li class=\"wp-block-post post-24865 resources type-resources status-publish has-post-thumbnail hentry category-c-and-i topic-ai-in-hr\">\n<h2 style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.192), 16px);line-height:1.3;text-decoration:underline;margin-top:10px;margin-bottom:10px;margin-left:0;margin-right:0\" class=\"has-link-color wp-elements-0b1b36f3c2dfa7682bfd13b67e3228a9 wp-block-post-title has-text-color has-primary-black-color\"><a href=\"https:\/\/www.brightmine.com\/uk\/resources\/hr-strategy\/hr-technology\/ai-in-hr\/ai-in-recruitment\/\" target=\"_self\" >AI in recruitment and CV screening: Why HR should review how candidates are assessed<\/a><\/h2>\n<\/li><li class=\"wp-block-post post-24712 resources type-resources status-publish has-post-thumbnail hentry category-blogs topic-employee-engagement\">\n<h2 style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.192), 16px);line-height:1.3;text-decoration:underline;margin-top:10px;margin-bottom:10px;margin-left:0;margin-right:0\" class=\"has-link-color wp-elements-0b1b36f3c2dfa7682bfd13b67e3228a9 wp-block-post-title has-text-color has-primary-black-color\"><a href=\"https:\/\/www.brightmine.com\/uk\/resources\/talent-management\/employee-engagement\/the-consistency-gap-why-employee-trust-depends-on-your-line-managers\/\" target=\"_self\" >The consistency gap: Why employee trust depends on your line managers<\/a><\/h2>\n<\/li><li class=\"wp-block-post post-24484 resources type-resources status-publish has-post-thumbnail hentry category-webinars topic-benchmarking topic-pay-equity topic-pay-transparency topic-pay-trends\">\n<h2 style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.192), 16px);line-height:1.3;text-decoration:underline;margin-top:10px;margin-bottom:10px;margin-left:0;margin-right:0\" class=\"has-link-color wp-elements-0b1b36f3c2dfa7682bfd13b67e3228a9 wp-block-post-title has-text-color has-primary-black-color\"><a href=\"https:\/\/www.brightmine.com\/uk\/resources\/total-rewards\/pay-equity\/executive-pay-in-school-trusts-the-governance-imperative\/\" target=\"_self\" >Executive pay in school trusts: The governance imperative<\/a><\/h2>\n<\/li><\/ul><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-primary-white-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-f1e3dc65 wp-block-group-is-layout-constrained\" style=\"border-radius:25px;padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<h2 id=\"h-you-may-also-be-interested-in\" class=\"wp-block-heading\">You may also be interested in&#8230;<\/h2>\n\n\n<section id=\"resources-search-filter\" class=\"wp-elements-b29888c5ead66a82a7f4c962917005cd wp-block-brightmine-resources-filter has-text-color has-primary-black-color has-background has-primary-white-background-color\">\n\n\n<div class=\"ajax-filter\">\n<div class=\"lnrs-resources-search-filter  editor-posts-filtered-topics \">\n\t\t<div class=\"search_terms_bottom\">\n\t\t\t<div class=\"bottom_left\">\n\t\t\t<div class=\"search_terms_result_count\">\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"bottom_right\">\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n<\/div>\n\n\t<div class=\"loader-container\">\n\t\t<span class=\"loader\" style=\"display: none;\"><\/span>\n\t<\/div>\n\n\n\t<div class=\"lnrs-resource-filter-widget__container\">\n\n\t\t\n\t\t\t\t<div class=\"lnrs-resource-hub-widget__resource\" style=\"background-color: #f3f2f0\">\n\t\t\t\t\t<a href=\"https:\/\/www.brightmine.com\/uk\/resources\/total-rewards\/pay-equity\/executive-pay-in-school-trusts-the-governance-imperative\/\"><div class=\"lnrs-resource-hub-widget__resource_image\" style=\"background-image: url(https:\/\/cdn.brightmine.com\/wp-content\/uploads\/sites\/2\/2026\/10\/13145730\/two-female-hr-professionals-looking-at-laptop-with-coffee.webp);\"><\/div><\/a>\n\t\t\t\t\t<div class=\"lnrs-resource-hub-widget__inner_content\">\n\t\t\t\t\t\t<div class=\"content-top\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"lnrs-resource-hub-widget__categories\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"lnrs-resource-hub-widget__category_wrapper\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"sync\" src=\"https:\/\/www.brightmine.com\/wp-content\/plugins\/lnrs-resources-filter\/assets\/images\/category-flag.svg\" alt=\"\" class=\"lnrs-resource-hub-widget__category_icon\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"lnrs-resource-hub-widget__category\">Webinars<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"title\" style=\"color: #00728B\"><a href=\"https:\/\/www.brightmine.com\/uk\/resources\/total-rewards\/pay-equity\/executive-pay-in-school-trusts-the-governance-imperative\/\">Executive pay in school trusts: The governance imperative<\/a><\/h3>\n\t\t\t\t\t\t<p style=\"color: #000000\">Over the past year, modest pay settlements reflected employers\u2019 continued caution as they sought to meet reward expectations &#8230;<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t<div class=\"lnrs-resource-hub-widget__resource\" style=\"background-color: #f3f2f0\">\n\t\t\t\t\t<a href=\"https:\/\/www.brightmine.com\/uk\/resources\/hr-compliance\/discrimination\/sick-pay-reasonable-adjustment\/\"><div class=\"lnrs-resource-hub-widget__resource_image\" style=\"background-image: url(https:\/\/cdn.brightmine.com\/wp-content\/uploads\/sites\/2\/2025\/04\/16125822\/hybrid-employee-calling-in-sick-1200x627px.webp);\"><\/div><\/a>\n\t\t\t\t\t<div class=\"lnrs-resource-hub-widget__inner_content\">\n\t\t\t\t\t\t<div class=\"content-top\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"lnrs-resource-hub-widget__categories\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"lnrs-resource-hub-widget__category_wrapper\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"sync\" src=\"https:\/\/www.brightmine.com\/wp-content\/plugins\/lnrs-resources-filter\/assets\/images\/category-flag.svg\" alt=\"\" class=\"lnrs-resource-hub-widget__category_icon\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"lnrs-resource-hub-widget__category\">FAQ<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"title\" style=\"color: #00728B\"><a href=\"https:\/\/www.brightmine.com\/uk\/resources\/hr-compliance\/discrimination\/sick-pay-reasonable-adjustment\/\">Does an employer have to continue paying a disabled employee full pay as a reasonable adjustment when they are off work sick?<\/a><\/h3>\n\t\t\t\t\t\t<p style=\"color: #000000\">Enhanced sick pay is not normally required as a reasonable adjustment. Exceptions include absence caused by an employer\u2019s &#8230;<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t<div class=\"lnrs-resource-hub-widget__resource\" style=\"background-color: #f3f2f0\">\n\t\t\t\t\t<a href=\"https:\/\/www.brightmine.com\/uk\/resources\/hr-compliance\/contract-of-employment\/refuse-tupe-transfer\/\"><div class=\"lnrs-resource-hub-widget__resource_image\" style=\"background-image: url(https:\/\/cdn.brightmine.com\/wp-content\/uploads\/sites\/2\/2025\/02\/13102741\/tupe-compliance.webp);\"><\/div><\/a>\n\t\t\t\t\t<div class=\"lnrs-resource-hub-widget__inner_content\">\n\t\t\t\t\t\t<div class=\"content-top\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"lnrs-resource-hub-widget__categories\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"lnrs-resource-hub-widget__category_wrapper\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"sync\" src=\"https:\/\/www.brightmine.com\/wp-content\/plugins\/lnrs-resources-filter\/assets\/images\/category-flag.svg\" alt=\"\" class=\"lnrs-resource-hub-widget__category_icon\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"lnrs-resource-hub-widget__category\">FAQ<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"title\" style=\"color: #00728B\"><a href=\"https:\/\/www.brightmine.com\/uk\/resources\/hr-compliance\/contract-of-employment\/refuse-tupe-transfer\/\">Can an employee refuse to transfer under the TUPE Regulations 2006?<\/a><\/h3>\n\t\t\t\t\t\t<p style=\"color: #000000\">Employees can refuse a TUPE transfer, usually ending their contract without dismissal. Exceptions can apply where working conditions &#8230;<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<\/section>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-primary-white-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-f1e3dc65 wp-block-group-is-layout-constrained\" style=\"border-radius:25px;padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\" id=\"h-topics-on-this-page\" style=\"font-style:normal;font-weight:500\">Topics on this page<\/h3>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">\n\n<div class=\"taxonomy-topic has-link-color wp-elements-5ec59eb01c09ec2f1d84a6b36973ff83 wp-block-post-terms\"><a href=\"https:\/\/www.brightmine.com\/uk\/resources\/hr-compliance\/disciplinary\/\" rel=\"tag\">Disciplinary action and investigations<\/a><\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-cararra-gray-color has-alpha-channel-opacity has-cararra-gray-background-color has-background is-style-wide\"\/>\n<\/div>\n\n\n\n<h3 id=\"h-about-the-authors\" class=\"wp-block-heading\" style=\"font-style:normal;font-weight:500\">About the authors<\/h3>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-a903a136 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100px\">\n<figure class=\"wp-block-image size-full is-resized has-custom-border is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/cdn.brightmine.com\/wp-content\/uploads\/sites\/2\/2024\/01\/13144636\/speaker-avatar.webp\" alt=\"\" class=\"wp-image-14506\" style=\"border-radius:25px;object-fit:cover;width:100px;height:100px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Nicky Stibbs<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nicky Stibbs&nbsp;has many years&#8217; experience in employment law having worked in the field since 2002. Her experience includes eight years as an associate at Bevan Brittan LLP. She also worked for several years as a senior employment lawyer at a unitary local authority. She has a broad range of experience in defending employers in the employment tribunal, advising employer appeal panels and on day-to-day employee relations, as well as TUPE and organisational change.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nicky is a freelance writer of employment law articles for law firms. She works for Bevan Brittan LLP as a consultant solicitor and is an associate at Collingridge Employment Law, where she advises SMEs and individuals.<\/p>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-cararra-gray-color has-alpha-channel-opacity has-cararra-gray-background-color has-background is-style-wide\"\/>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-a903a136 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100px\">\n<figure class=\"wp-block-image size-full is-resized has-custom-border is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"130\" height=\"155\" src=\"https:\/\/cdn.brightmine.com\/wp-content\/uploads\/sites\/2\/2024\/10\/07033610\/laura-merrylees-headshot.webp\" alt=\"Laura Merrylees, Senior Legal Editor at Brightmine\" class=\"wp-image-9318\" style=\"border-top-left-radius:500px;border-top-right-radius:500px;border-bottom-left-radius:500px;border-bottom-right-radius:500px;object-fit:cover;width:100px;height:100px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Laura Merrylees<\/strong><br>Senior Legal Editor, Brightmine<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Having qualified as a solicitor in private practice, Senior Legal Editor Laura Merrylees spent fourteen years working in-house for a large telecommunications organisation, specialising in employment law. Laura advised on a broad range of employment law matters, both contentious and advisory. During her time in practice, Laura worked closely with HR professionals and senior management and delivered training to HR teams.<\/p>\n\n\n\n<p class=\"has-link-color wp-elements-43bbc5558968a99c0c9946d69c77649b wp-block-paragraph\">Connect with Laura on <a href=\"https:\/\/www.linkedin.com\/in\/lauramerrylees\/\" target=\"_blank\" rel=\"noreferrer noopener\">Linkedin<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Strengthen your HR compliance with a robust grievance procedure. Get practical advice on investigating, responding to, and resolving employee concerns in line with UK employment law.<\/p>\n","protected":false},"author":72,"featured_media":14313,"comment_status":"closed","ping_status":"closed","template":"wp-custom-template-new-resources","categories":[101],"tags":[],"topic":[73],"class_list":["post-14312","resources","type-resources","status-publish","has-post-thumbnail","hentry","category-employment-law-guide","topic-disciplinary"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.3 (Yoast SEO v28.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Grievance procedures | Brightmine<\/title>\n<meta name=\"description\" content=\"Learn how to manage workplace grievances confidently and legally. 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