{"id":10855,"date":"2025-10-30T13:34:21","date_gmt":"2025-10-30T18:34:21","guid":{"rendered":"https:\/\/www.brightmine.com\/us\/?post_type=resources&#038;p=10855"},"modified":"2026-06-23T10:44:33","modified_gmt":"2026-06-23T15:44:33","slug":"analyzing-accommodations-under-the-ada","status":"publish","type":"resources","link":"https:\/\/www.brightmine.com\/us\/resources\/hr-compliance\/discrimination\/analyzing-accommodations-under-the-ada\/","title":{"rendered":"Ask our experts: Analyzing accommodations under the ADA"},"content":{"rendered":"\n<div class=\"wp-block-group alignwide has-primary-white-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-b5fc8583 wp-block-group-is-layout-constrained\" style=\"border-radius:25px;padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7fc3d43a wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<div class=\"wp-block-columns is-not-stacked-on-mobile lnrs-hide-block-on-desktop is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-b15f4bf2 wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p class=\"\">Written by: <\/p>\n\n\n<div style=\"font-style:normal;font-weight:500;\" class=\"has-link-color wp-elements-396749221673b8ac7695565b15cd4cd4 wp-block-post-author-name\"><a href=\"https:\/\/www.brightmine.com\/us\/author\/emily-scace\/\" target=\"_self\" class=\"wp-block-post-author-name__link\">Emily Scace<\/a><\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-container-core-column-is-layout-b15f4bf2 wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-group lnrs-hide-block-on-desktop is-content-justification-right is-nowrap is-layout-flex wp-container-core-group-is-layout-89f4e36b wp-block-group-is-layout-flex\" style=\"padding-top:10px;padding-left:10px\">\n<p style=\"font-style:normal;font-weight:500\" class=\"\">Share<\/p>\n\n\n<div class=\"addtoany_shortcode\"><div class=\"a2a_kit a2a_kit_size_28 addtoany_list\" data-a2a-url=\"https:\/\/www.brightmine.com\/us\/resources\/hr-compliance\/discrimination\/analyzing-accommodations-under-the-ada\/\" data-a2a-title=\"Ask our experts: Analyzing accommodations under the ADA\"><a class=\"a2a_button_linkedin\" href=\"https:\/\/www.addtoany.com\/add_to\/linkedin?linkurl=https%3A%2F%2Fwww.brightmine.com%2Fus%2Fresources%2Fhr-compliance%2Fdiscrimination%2Fanalyzing-accommodations-under-the-ada%2F&amp;linkname=Ask%20our%20experts%3A%20Analyzing%20accommodations%20under%20the%20ADA\" title=\"LinkedIn\" rel=\"nofollow noopener\" target=\"_blank\"><\/a><a class=\"a2a_button_x\" href=\"https:\/\/www.addtoany.com\/add_to\/x?linkurl=https%3A%2F%2Fwww.brightmine.com%2Fus%2Fresources%2Fhr-compliance%2Fdiscrimination%2Fanalyzing-accommodations-under-the-ada%2F&amp;linkname=Ask%20our%20experts%3A%20Analyzing%20accommodations%20under%20the%20ADA\" title=\"X\" rel=\"nofollow noopener\" target=\"_blank\"><\/a><a class=\"a2a_button_facebook\" href=\"https:\/\/www.addtoany.com\/add_to\/facebook?linkurl=https%3A%2F%2Fwww.brightmine.com%2Fus%2Fresources%2Fhr-compliance%2Fdiscrimination%2Fanalyzing-accommodations-under-the-ada%2F&amp;linkname=Ask%20our%20experts%3A%20Analyzing%20accommodations%20under%20the%20ADA\" title=\"Facebook\" rel=\"nofollow noopener\" target=\"_blank\"><\/a><a class=\"a2a_button_email\" href=\"https:\/\/www.addtoany.com\/add_to\/email?linkurl=https%3A%2F%2Fwww.brightmine.com%2Fus%2Fresources%2Fhr-compliance%2Fdiscrimination%2Fanalyzing-accommodations-under-the-ada%2F&amp;linkname=Ask%20our%20experts%3A%20Analyzing%20accommodations%20under%20the%20ADA\" title=\"Email\" rel=\"nofollow noopener\" target=\"_blank\"><\/a><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"\">Managing accommodations under the <a href=\"https:\/\/www.brightmine.com\/us\/resources\/hr-strategy\/inclusion-belonging\/ada-and-reasonable-accommodation-strategies-for-changing-times\/\">Americans with Disabilities Act (ADA)<\/a> is a constant pain point for employers &#8211; and a frequent subject of <a href=\"https:\/\/www.brightmine.com\/us\/products\/hr-compliance-center\/\">Ask Our Experts<\/a> questions. Below are just a few tricky accommodation scenarios our subscribers have asked about recently.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"adjusting-performance-standards\">Adjusting performance standards<\/h2>\n\n\n\n<div class=\"wp-block-group has-alabaster-gray-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-43208915 wp-block-group-is-layout-constrained\" style=\"border-bottom-left-radius:25px;border-bottom-right-radius:25px;margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30);padding-right:0;padding-bottom:var(--wp--preset--spacing--30);padding-left:0\">\n<div class=\"wp-block-group has-primary-white-color has-primary-gray-background-color has-text-color has-background has-link-color wp-elements-e7d8e742232af7d84623909512d31b86 has-global-padding is-layout-constrained wp-container-core-group-is-layout-80fb368b wp-block-group-is-layout-constrained\" style=\"border-style:none;border-width:0px;border-top-left-radius:25px;border-top-right-radius:25px;padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<p class=\"has-primary-white-color has-text-color has-link-color wp-elements-2c3ef72334a448c16a2646fa2ff3c890\"><strong>Q<\/strong>: An employee is requesting reduced performance metrics as part of an accommodation request. Is this considered reasonable?<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-3c48e119 wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-right:var(--wp--preset--spacing--30);padding-bottom:0;padding-left:var(--wp--preset--spacing--30)\">\n<p class=\"\"><strong>A<\/strong>: The Americans with Disabilities Act (ADA) does not require an employer to disregard, change or eliminate its performance standards as a reasonable accommodation. In other words, an employer can require an employee with a disability to meet the same performance standards as a non-disabled employee in the same job.<\/p>\n\n\n\n<p class=\"\">But that doesn&#8217;t mean the employer is off the hook for providing accommodations. There may be ways to assist an employee with a disability in meeting applicable performance standards, and those measures could be a reasonable accommodation that the employer would be required to provide.<\/p>\n\n\n\n<p class=\"\">For example, if an employee is having difficulty meeting a production quota because of a physical limitation, could the employer adjust the employee&#8217;s workspace to help the employee work more quickly and meet the quota? Or maybe there are non-critical tasks that could be reassigned to allow the employee to focus their time on essential job duties.<\/p>\n\n\n\n<p class=\"\">Accommodations are never one-size-fits-all, and engaging in the interactive process is critical. The interactive process should be a true dialogue between the employer and employee about the job requirements, the employee&#8217;s disability-related needs, and the possible solutions.<\/p>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"substance-abuse-disorders\">Substance abuse disorders<\/h2>\n\n\n\n<div class=\"wp-block-group has-alabaster-gray-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-43208915 wp-block-group-is-layout-constrained\" style=\"border-bottom-left-radius:25px;border-bottom-right-radius:25px;margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30);padding-right:0;padding-bottom:var(--wp--preset--spacing--30);padding-left:0\">\n<div class=\"wp-block-group has-primary-white-color has-primary-gray-background-color has-text-color has-background has-link-color wp-elements-46a5a55aa21e16b58f3ac63dcb42c7d6 has-global-padding is-layout-constrained wp-container-core-group-is-layout-80fb368b wp-block-group-is-layout-constrained\" style=\"border-style:none;border-width:0px;border-top-left-radius:25px;border-top-right-radius:25px;padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<p class=\"has-primary-white-color has-text-color has-link-color wp-elements-2f3e045eb88f7f4d5801953795f800d0\"><strong>Q<\/strong>: An employee received a medical diagnosis of alcoholism and notified the employer that they intended to seek treatment. However, this has not happened. The employee is having attendance and performance issues and consumed alcohol at a company event. What are the employer&#8217;s options, and is there any accommodation required for this employee?<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-3c48e119 wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-right:var(--wp--preset--spacing--30);padding-bottom:0;padding-left:var(--wp--preset--spacing--30)\">\n<p class=\"\"><strong>A<\/strong>: Alcoholism is considered a covered disability under the ADA, and employees with alcoholism who are qualified to perform the essential functions of a job may be entitled to reasonable accommodation. However, employees who abuse alcohol may be required to meet the same performance and conduct standards &#8211; and be subject to the same consequences &#8211; that apply to other employees.<\/p>\n\n\n\n<p class=\"\">There is a critical difference between an employee who has been diagnosed with a substance use disorder and an employee who is actively abusing alcohol or drugs in ways that affect their job performance or violate company policies. Even though alcoholism is a covered disability under the ADA, an employer may prohibit employees from using alcohol in the workplace and working under the influence and may impose consequences for violating those rules. Solid drug and alcohol policies are key here.<\/p>\n\n\n\n<p class=\"\">Possible reasonable accommodations for an employee with alcoholism might include:<\/p>\n\n\n\n<ul class=\"wp-block-list is-style-brightmine-list-item-spacing-small\">\n<li class=\"\">Time off or a leave of absence to seek substance abuse counseling or medical treatment;<\/li>\n\n\n\n<li class=\"\">An altered schedule to permit the employee to attend Alcoholics Anonymous (AA) meetings or similar programs; or<\/li>\n\n\n\n<li class=\"\">Not requiring the employee to attend events where alcohol will be served.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"service-animals-safety-concerns\">Service animals and safety concerns<\/h2>\n\n\n\n<div class=\"wp-block-group has-alabaster-gray-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-43208915 wp-block-group-is-layout-constrained\" style=\"border-bottom-left-radius:25px;border-bottom-right-radius:25px;margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30);padding-right:0;padding-bottom:var(--wp--preset--spacing--30);padding-left:0\">\n<div class=\"wp-block-group has-primary-white-color has-primary-gray-background-color has-text-color has-background has-link-color wp-elements-f5a80604b54ba08a6cbb30fd5e1c6221 has-global-padding is-layout-constrained wp-container-core-group-is-layout-80fb368b wp-block-group-is-layout-constrained\" style=\"border-style:none;border-width:0px;border-top-left-radius:25px;border-top-right-radius:25px;padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<p class=\"has-primary-white-color has-text-color has-link-color wp-elements-54c0b175120b2ee803cb00350d4e52fe\"><strong>Q<\/strong>: An employee requested to bring a service dog to accompany them while they operate an excavator, but we have safety concerns because the employee works at an active construction site. Are we required to grant this as a reasonable accommodation?<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-3c48e119 wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-right:var(--wp--preset--spacing--30);padding-bottom:0;padding-left:var(--wp--preset--spacing--30)\">\n<p class=\"\"><strong>A<\/strong>: A service animal may be a reasonable accommodation to an employee with a disability under the Americans with Disabilities Act (ADA). While an employer must consider an employee&#8217;s request to bring a service animal to the workplace (just as it must seriously consider any other request for accommodation), an employer does not automatically have to grant the request. Further, an employer does not have to allow an employee to bring an animal into the workplace if it is not needed because of a disability or if the animal&#8217;s presence in the workplace would constitute an undue hardship.<\/p>\n\n\n\n<p class=\"\">As with any request for accommodation, an employer should engage in the interactive process with the employee to discuss their request. An employer&#8217;s goal during the interactive process should be to understand why the individual needs the animal at work and what it does for them. An employer has the right to request documentation of the individual&#8217;s need for the service animal, if the need is not obvious, and evidence that the service animal is appropriately trained and will not disrupt the workplace. Safety considerations may also be a part of the discussion.<\/p>\n\n\n\n<p class=\"\">If the safety issues are serious enough that the service dog&#8217;s presence on the jobsite would amount to an undue hardship, the employer should work with the employee to determine if there is an alternate accommodation that could meet their needs.<\/p>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"ask-our-experts\">Ask Our Experts is here to help<\/h2>\n\n\n\n<p class=\"\">Dealing with the nuances of accommodations can be tricky. If you have specific questions about reasonable accommodation, the interactive process or other ADA-related challenges, Ask Our Experts is happy to help.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column lnrs-hide-block-on-mobile is-layout-flow wp-block-column-is-layout-flow\" style=\"border-left-color:var(--wp--preset--color--secondary-gray);border-left-width:2px;padding-left:10px;flex-basis:30%\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained wp-container-2 is-position-sticky\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-a2154df2 wp-block-group-is-layout-flex\" style=\"padding-top:10px;padding-left:10px\">\n<p style=\"font-style:normal;font-weight:500\" class=\"\">Share<\/p>\n\n\n<div class=\"addtoany_shortcode\"><div class=\"a2a_kit a2a_kit_size_28 addtoany_list\" data-a2a-url=\"https:\/\/www.brightmine.com\/us\/resources\/hr-compliance\/discrimination\/analyzing-accommodations-under-the-ada\/\" data-a2a-title=\"Ask our experts: Analyzing accommodations under the ADA\"><a class=\"a2a_button_linkedin\" href=\"https:\/\/www.addtoany.com\/add_to\/linkedin?linkurl=https%3A%2F%2Fwww.brightmine.com%2Fus%2Fresources%2Fhr-compliance%2Fdiscrimination%2Fanalyzing-accommodations-under-the-ada%2F&amp;linkname=Ask%20our%20experts%3A%20Analyzing%20accommodations%20under%20the%20ADA\" title=\"LinkedIn\" rel=\"nofollow noopener\" target=\"_blank\"><\/a><a class=\"a2a_button_x\" href=\"https:\/\/www.addtoany.com\/add_to\/x?linkurl=https%3A%2F%2Fwww.brightmine.com%2Fus%2Fresources%2Fhr-compliance%2Fdiscrimination%2Fanalyzing-accommodations-under-the-ada%2F&amp;linkname=Ask%20our%20experts%3A%20Analyzing%20accommodations%20under%20the%20ADA\" title=\"X\" rel=\"nofollow noopener\" target=\"_blank\"><\/a><a class=\"a2a_button_facebook\" href=\"https:\/\/www.addtoany.com\/add_to\/facebook?linkurl=https%3A%2F%2Fwww.brightmine.com%2Fus%2Fresources%2Fhr-compliance%2Fdiscrimination%2Fanalyzing-accommodations-under-the-ada%2F&amp;linkname=Ask%20our%20experts%3A%20Analyzing%20accommodations%20under%20the%20ADA\" title=\"Facebook\" rel=\"nofollow noopener\" target=\"_blank\"><\/a><a class=\"a2a_button_email\" href=\"https:\/\/www.addtoany.com\/add_to\/email?linkurl=https%3A%2F%2Fwww.brightmine.com%2Fus%2Fresources%2Fhr-compliance%2Fdiscrimination%2Fanalyzing-accommodations-under-the-ada%2F&amp;linkname=Ask%20our%20experts%3A%20Analyzing%20accommodations%20under%20the%20ADA\" title=\"Email\" rel=\"nofollow noopener\" target=\"_blank\"><\/a><\/div><\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-cararra-gray-color has-alpha-channel-opacity has-cararra-gray-background-color has-background is-style-wide\"\/>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><div class=\"wp-block-avatar\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/cdn.brightmine.com\/wp-content\/uploads\/sites\/3\/2024\/12\/06101413\/Emily-Scace-150x150.webp\" width=\"96\" height=\"96\" srcset=\"https:\/\/cdn.brightmine.com\/wp-content\/uploads\/sites\/3\/2024\/12\/06101413\/Emily-Scace.webp 2x\" alt=\"Emily Scace\" class=\"avatar avatar-96 wp-user-avatar wp-user-avatar-96 alignnone photo wp-block-avatar__image\" \/ style=\"border-top-left-radius:500px; border-top-right-radius:500px; border-bottom-left-radius:500px; border-bottom-right-radius:500px;\"><\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-container-core-column-is-layout-b15f4bf2 wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p class=\"\">Written by: <\/p>\n\n\n<div style=\"font-style:normal;font-weight:500;\" class=\"has-link-color wp-elements-396749221673b8ac7695565b15cd4cd4 wp-block-post-author-name\"><a href=\"https:\/\/www.brightmine.com\/us\/author\/emily-scace\/\" target=\"_self\" class=\"wp-block-post-author-name__link\">Emily Scace<\/a><\/div><\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-cararra-gray-color has-alpha-channel-opacity has-cararra-gray-background-color has-background is-style-wide\"\/>\n\n\n\n<div class=\"wp-block-group has-secondary-gray-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-db4c44a6 wp-block-group-is-layout-constrained\" style=\"border-radius:14px;padding-top:10px;padding-right:10px;padding-bottom:10px;padding-left:10px\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-4b827052 wp-block-group-is-layout-flex\">\n<p style=\"margin-bottom:5px;font-style:normal;font-weight:400\" class=\"\">In this resource:<\/p>\n\n\n\n<p style=\"margin-top:5px;margin-bottom:5px;font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.274), 16px);line-height:1.3\" class=\"\"><a href=\"#adjusting-performance-standards\">Adjusting performance standards<\/a><\/p>\n\n\n\n<p style=\"margin-top:5px;margin-bottom:5px;font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.274), 16px);line-height:1.3\" class=\"\"><a href=\"#substance-abuse-disorders\">Substance abuse disorders<\/a><\/p>\n\n\n\n<p style=\"margin-top:5px;margin-bottom:5px;font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.274), 16px);line-height:1.3\" class=\"\"><a href=\"#service-animals-safety-concerns\">Service animals and safety concerns<\/a><\/p>\n\n\n\n<p style=\"margin-top:5px;margin-bottom:5px;font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.274), 16px);line-height:1.3\" class=\"\"><a href=\"#service-animals-safety-concerns\">Ask Our Experts is here to help<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-bleach-white-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-a36fa716 wp-block-group-is-layout-constrained\" style=\"border-radius:14px;padding-top:10px;padding-right:15px;padding-bottom:15px;padding-left:15px\">\n<h3 class=\"wp-block-heading\">Navigate HR complexity with confidence<\/h3>\n\n\n\n<p class=\"\">With Brightmine, you can build powerful people strategies, implement best practices and set your organization up for a brighter future.<\/p>\n\n\n\n<p class=\"\">Learn how our tools, resources and automation can empower you and your team.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/us\/solutions\/?intcmp=cta|blog|solutions|learn-more\" style=\"border-radius:25px\">Learn more<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding 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