Social media at work

About this topic

Employers increasingly need clear, enforceable guidelines on how social media is used in the workplace. Social media activity can raise issues around confidentiality, reputation, employee conduct, and compliance with applicable laws. This topic provides practical HR guidance on developing, implementing, and managing effective workplace social media policies.

Key items

• How to draft and enforce a social media policy in the workplace — Step-by-step considerations for creating policies that are clear, compliant, and consistently enforced.

• Social media policy — Core elements of a workplace policy, including scope, expectations for employee conduct, and protection of company information.

• Social media policies: dos and don’ts — Practical guidance on what policies should include and common pitfalls to avoid when setting rules for employee use.

• How to use social media in the recruiting process — Best practices for sourcing candidates, reviewing online profiles, and avoiding legal risk during hiring.

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