Webinar
Grievances – how should HR deal with the aftermath?
Employment Rights Act 2025
When: Tuesday 1st December 2026, 11am
Duration: 60 mins
The growing volume of AI-enabled grievances poses a challenge for resource-stretched HR – but at least organisations will generally have a formal process in place to resolve them.
But what about afterwards? Some people recover quickly after workplace conflict, while others can remain damaged, leading to years of reduced productivity and impacting engagement, sickness absence and retention.
In this webinar, confidence coach Stephen Tolfree will share best practice on helping employees recover from conflict and injustice, and assisting employers to restore workplace harmony and performance, and reduce legal risks. He will discuss:
The session will cover:
- The mechanics of the central factor preventing recovery after conflict over -resentment.
- How employees can be helped to move on, and the planned research in this area by Northumbria University.
- The benefits of letting go of resentment, and the myths that hold people back from fully forgiving and healing.
The session will include a live Q&A.
Sign up now and get the opportunity to submit questions in advance as well as on the day.
Sign up to secure your spot
When: Tuesday 1st December 2026, 11am
Duration: 60 mins
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About the speaker
Stephen Tolfree
Executive Coach
Stephen is an executive coach specialising in helping people recover from workplace conflict. He is also a Boss Whisperer. He has coached more than 1,000 people and does conflict recovery coaching for two Government departments and two trade unions. He is a senior accredited member of EMCC. He lectures internationally on the benefits of forgiveness. Northumbria University and Luther College are planning a study into the effectiveness of his coaching approach in helping people recover from workplace conflict.
Connect with Stephen on LinkedIn.
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