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Use of AI chatbots at work policy

This model policy sets out an organisation’s approach to the use of AI chatbots in the workplace, including appropriate use, risks and employee responsibilities. It helps employers manage the use of AI tools consistently and mitigate potential legal and data protection risks.

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By Zeba Sayed, Brightmine Senior Legal Editor

Use this model policy to set out your organisation’s approach to the use of AI-powered chatbots (such as ChatGPT and Google Bard) in the workplace.

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About the author

Zeba Sayed, Senior legal editor at Brightmine

Zeba Sayed
Senior Legal Editor, Brightmine

Zeba is a former practicing employment solicitor with more than 17 years’ experience in employment law.

Zeba joined Brightmine in 2017 and is a senior legal editor in the employment law and compliance team. In this role, she is responsible for content across Policies and procedures, Letters and forms and Contract clauses. She is also responsible for ensuring that allocated chapters of the employment law guide are kept updated. She has a special interest in the implications of AI in the employment field.

Zeba holds a degree in Law and completed her LPC at the College of Law in Chester. Prior to joining Brightmine, Zeba was an associate solicitor at Lyons Davidson Solicitors in the London office. She advised both individuals and employers on a wide range of contentious and non-contentious employment law matters and delivered training to clients nationally. Zeba has also worked in conjunction with Acas London to deliver training on their behalf. She is a member of the Employment Lawyers Association.

Connect with Zeba on LinkedIn.

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