Flexible working

Flexible working is now a central part of how many employers attract, retain and support their workforce, while responding to changing expectations around when, where and how work gets done. As legal rights and organisational practices continue to evolve, employers need clear frameworks for managing flexible working in a way that is practical, fair, consistent and compliant.

Handled well, flexible working can improve recruitment, retention and employee engagement, while supporting more inclusive and adaptable ways of working. Handled badly, it can create inconsistency, operational friction and legal risk—particularly where requests are assessed unfairly, policies are unclear or decisions are not properly justified.

This page brings together guidance and practical resources on flexible working, covering statutory requests, hybrid and remote working, compressed hours, part‑time arrangements and implementation in practice—helping employers assess options, respond fairly and build workable approaches with confidence.

  • Letter rescheduling flexible working request appeal meeting

    Latest insights


    Letter rescheduling flexible working request appeal meeting

    Where a flexible working request appeal meeting needs to be rearranged, employers should communicate the change clearly and promptly. This guide explains how to use a letter to reschedule a flexible working request appeal meeting and maintain a fair and compliant process.

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Browse our full library of flexible working resources

Commentary and Insights

New flexible working request rules – what does HR need to know?

Changes to statutory flexible working rights are due to come into force on 6 April 2024. Learn what …

Commentary and Insights

Hybrid working issues: Your common questions answered

Though now the norm, hybrid working issues are still common. Darren Newman answers some of the most common …

Commentary and Insights

Working remotely abroad: Key considerations for UK employers

Are your employees working remotely from abroad? Here are 13 things you should consider whether you're planning on …

Commentary and Insights

6 reasonable adjustment examples for disabled hybrid workers

Make your hybrid working model more inclusive with six reasonable adjustment examples for employees with disabilities.

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