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Use of AI chatbots at work policy

Manage workplace AI chatbot use with a policy covering acceptable use, legal considerations, data protection risks and employee obligations.

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Read time:

1–2 minutes

Written by:

Zeba Sayed

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This model policy sets out an organisation’s approach to the use of AI chatbots in the workplace, including appropriate use, risks and employee responsibilities. It helps employers manage the use of AI tools consistently and mitigate potential legal and data protection risks.

Use this model policy to set out your organisation’s approach to the use of AI-powered chatbots (such as ChatGPT and Google Bard) in the workplace.

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  • Policy wording
  • How to use this document
  • Supporting guidance for this document
    • Key resources
    • Notes
  • Future developments

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Zeba Sayed

Written by:

Zeba Sayed

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About the author

Zeba Sayed
Zeba Sayed
Senior Legal Editor

Zeba is a former practicing employment solicitor with more than 17 years’ experience in employment law.

Zeba joined Brightmine in 2017 and is a senior legal editor in the employment law and compliance team. In this role, she is responsible for content across Policies and procedures, Letters and forms and Contract clauses. She is also responsible for ensuring that allocated chapters of the employment law guide are kept updated. She has a special interest in the implications of AI in the employment field.

Zeba holds a degree in Law and completed her LPC at the College of Law in Chester. Prior to joining Brightmine, Zeba was an associate solicitor at Lyons Davidson Solicitors in the London office. She advised both individuals and employers on a wide range of contentious and non-contentious employment law matters and delivered training to clients nationally. Zeba has also worked in conjunction with Acas London to deliver training on their behalf. She is a member of the Employment Lawyers Association.

Areas of expertise:

Employment law, HR compliance, AI in HR, Redundancy, Disciplinary action and investigations, Contracts of employment, Employee absence management, Diversity, equality and inclusion (DEI), Flexible working policies, Employee performance management

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