By Darren Newman, Brightmine Consultant Editor
This model grievance procedure helps employers set out a clear, fair process for handling employee complaints, from informal resolution through to a formal grievance and appeal where necessary.
When to use this model grievance policy
Use this model procedure to set out the steps your organisation will take to resolve an employee’s grievance, informally where possible and through a formal process where informal resolution is not appropriate.
This procedure can also be used where two or more employees raise a collective grievance and no collective bargaining agreement applies.
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About the author
Darren Newman
Employment Lawyer, Brightmine
Darren Newman is an employment lawyer and consultant editor at Brightmine. He qualified at the Bar in 1990, and has extensive experience of representing both employers and employees in the employment tribunal. Darren has provided employment law training to major government departments, commercial organisations, local authorities and public bodies.
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