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Labour Government employment law changes | On your radar

This resource reviews Labour Government employment law changes that are in the pipeline and how you can prepare for them.

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By Brightmine Editorial Team

What’s happening

This is our summary of the main employment law news and of legislative changes that will be happening, with analysis of what they mean for you as an HR professional.

Passage of the Employment Rights Bill

The Government published its Employment Rights Bill, described as “the greatest shift in employment legislation in decades”, on 10 October 2024. The Bill was expected to receive Royal Assent in early November 2025, but must return to the House of Commons for further consideration after the House of Lords rejected a number of amendments on 28 October. The Government had previously set out consultation and implementation dates for individual measures; some of the key dates are given here. It is currently uncertain when the Employment Rights Bill will return to the House of Commons and what impact, if any, this will have on the timetable for Royal Assent and the Government’s proposed implementation dates.

The majority of the provisions in the Employment Rights Bill apply to England, Wales and Scotland. In Northern Ireland, the Government consulted on The “Good Jobs” Employment Rights Bill, which contains proposals introducing and reforming various employment rights. On 28 April 2025, the Government published its response to the consultation: The Way Forward.

Repeal of minimum service levels legislation

The only measure in the Employment Rights Bill taking effect on Royal Assent is the repeal of the Strikes (Minimum Service Levels Act) 2023, meaning that the minimum service levels legislation that had been in place during periods of strike action in certain services will no longer exist.

Immigration reforms

The Government committed to a number of changes to the immigration system in its May 2025 white paper Restoring Control over the Immigration System. The reforms yet to be implemented include:

  • Increasing the immigration skills charge by 32%
  • Strengthening English language requirements for visa applications
  • Phasing out the immigration salary list
  • Strengthening requirements relating to the recruitment of international students.

The increase to the immigration skills charge will be implemented on 16 December 2025. The change to English language requirements comes into force for applications made on or after 8 January 2026. It is not known when other changes will come into effect.

What can HR do now?

  • Review your budget: If your organisation is recruiting and sponsoring skilled workers, the increase to the immigration skills charge should be factored into your budget.
  • Plan ahead: Where relevant, you could consider bringing recruitment forward to avoid the impact of the reforms.
  • Audit the workforce: Identify roles covered by the reduced salary thresholds under the immigration salary list and assess the impact of its removal.

2026 developments

Reform of trade union laws – phase one

The Employment Rights Bill reforms trade union legislation, repealing much of the Trade Union Act 2016.

Phase one of trade union law reform will:

  • Reform the industrial action ballots process by:
    • simplifying the information on ballot papers and the notice of industrial action;
    • requiring 10 days’ notice of industrial action, instead of the current 14 days; and
    • removing obligations relating to the supervision of picketing;
  • Remove 40% support threshold for industrial action in “important public services”
  • Extend the mandate for industrial action from six to 12 months
  • Remove conditions that were introduced in May 2024 to the check-off process in the public sector
  • Remove the requirement on public-sector employers to publish details relating to facility time
  • Extend protection against dismissal for taking industrial action to the length of the strike (currently 12 weeks)

These reforms are expected to take place two months after Royal Assent.

What can HR do now?

  • Cultivate constructive relations with staff and unions: Adopt best practice and cultivate constructive relationships with unions, where recognised, and with staff to avoid the risk of industrial action.
  • Audit current practices: Review your processes for handling industrial action, given that it will be easier and quicker for unions to take industrial action.
  • Plan ahead: If industrial action appears likely, consider making legally compliant staffing arrangements that may alleviate disruption. Plan your communications strategy.
  • Training: Provide staff with training on managing employee relations during industrial action, including training on rights of trade unions and their members.

New right to bereaved partner’s paternity leave

The Paternity Leave (Bereavement) Act 2024 will allow an employee to take paternity leave as a day-one right if the mother, or adopter, dies (although the Employment Rights Bill will make paternity leave a day-one right in any event). The Act received Royal Assent on 24 May 2025, but the regulations required to bring it into effect are still pending.

Although not expressly included in the Act, provisions permitting a bereaved employee to take up to 52 weeks’ unpaid paternity leave, keeping-in-touch days and enhanced redundancy protection may be implemented in regulations.

In its parental leave and pay review terms of reference, the Government has stated that it aims to bring bereaved partner’s paternity leave into force in 2026.

What can HR do now?

  • Audit existing family-leave policies: Consider how this new right might be integrated alongside existing family-leave policies.
  • Engage in consultation: Although not confirmed, there is likely to be further consultation on the detail of the regulations.
  • Stay informed: Look out for regulations which will set out more detail related to eligibility and notice requirements.

April 2026

According to the Government’s Employment Rights Bill roadmap, the following changes will take effect in April 2026.

Fair Work Agency to be established

The Employment Rights Bill will establish a single, consolidated body to monitor and enforce core employment rights: the Fair Work Agency (FWA). The FWA will incorporate certain existing agencies and will be responsible for enforcing rights including the national minimum wage, statutory sick pay and holiday pay.

The FWA is due to be established in April 2026. However, the timeline for when its enforcement powers will come into effect has not yet been announced.

What can HR do now?

  • Audit pay practices: Review minimum wage and holiday pay policies to ensure compliance, particularly for irregular and zero hours workers.
  • Strengthen supply chain oversight: Increase due diligence on contractors, umbrella companies and outsourced services.
  • Improve documentation: Ensure that your processes allow you to maintain clear records of pay, hours worked, holiday entitlements, right-to-work checks and contracts.
  • Train line managers: Equip managers who work with contingent staff to understand their responsibilities and avoid exposing the organisation to potential risks.
  • Enhance whistleblowing channels: Foster a culture where employees feel safe reporting concerns.

Want to make smarter, more-informed decisions?

Extended eligibility for statutory sick pay (SSP)

The Employment Rights Bill makes statutory sick pay available to all workers, by removing:

  • the three-day waiting period, so SSP is payable from the first day of a period of sickness; and
  • the requirement to earn at least the lower earnings limit.

Employees will be entitled to the current rate of SSP, or 80% of their average weekly earnings if that is lower.

What can HR do now?

  • Review your budget: If your organisation currently pays only SSP, prepare for an increase in costs resulting from more employees being eligible, and payment being required for the first few days of absence.
  • Audit current practice: Prepare for a potential increase in short-term absence (and decrease in presenteeism). Ensure that current absence management processes are effective and provide training for line managers where necessary.
  • Review benefit provision: Weigh up the potential positive impact on recruitment and retention of introducing an enhanced contractual sick pay scheme. If you already enhance sick pay, consider whether your scheme remains an attractive benefit, or whether further enhancement is an option.

Statutory paternity and ordinary parental leave to become day-one employment rights

The Employment Rights Bill will remove the qualifying periods for paternity leave (currently 26 weeks) and ordinary parental leave (currently one year), making them both day-one rights. It will also remove the restriction on employees taking paternity leave and pay after they have taken shared parental leave and pay.

What can HR do now?

  • Audit existing family-leave policies: Consider what changes will need to be made to your existing family-leave policies and procedures to reflect the expanded entitlement.
  • Stay informed: The Government has said that it intends to conduct a wider review of the parental leave system. The introduction of these day-one rights is likely to be just the beginning of a wider shift in working practices.

Reform of trade union laws – phase two

Phase two of trade union law reform will:

  • Simplify the union recognition process, including by:
    • removing the requirement for majority support at the application
    • removing the 40% support threshold
    • reducing the requirement from 10% membership at the application stage to a level not lower than 2%
  • Strengthen protections against unfair practices during the statutory recognition process
  • Provide a period of 20 working days to agree union access during a statutory recognition
  • Remove the 50% turnout threshold of union members for an industrial action ballot to be valid
  • Introduce electronic and workplace balloting

What HR can do now?

  • Review current practices around employee relations: In non-unionised organisations, review whether effective arrangements are in place for consulting and engaging with staff (eg staff councils). Consider introducing or improving processes to enhance employee relations and engagement.
  • Cultivate good relations with staff and unions: In unionised organisations, adopt best practice and cultivate constructive relationships with both unions and staff to avoid the risk of industrial action. Ensure current dispute resolution procedures are effective.
  • Engage in consultation: The Government has confirmed that it will seek feedback on these changes in autumn 2025.

Protective award to double

The Employment Rights Bill increases the maximum compensation that a tribunal can award where an employer fails to comply with their collective redundancy consultation obligations (known as the protective award), doubling it from 90 to 180 days’ pay.

What HR can do now?

  • Audit current practices: Assess current approach to collective consultation obligations for any shortcomings given the significant financial penalties at stake.
  • Plan ahead: Ensure that systems for reviewing thresholds and triggers for collective consultation are up to date.
  • Training: Provide relevant staff with refresher training on collective consultation obligations.

Sexual harassment added to whistleblowing legislation

The Employment Rights Bill amends the whistleblowing provisions so that complaints of sexual harassment will be treated as protected disclosures.

What this means for HR

  • Audit current practices: Assess current approach to assessing, managing and preventing the risk of harassment, including from third parties.
  • Plan ahead: Start preparing now using our Leading practice guides on Building a working environment free from harassment.

October 2026

According to the Government’s Employment Rights Bill roadmap, the following changes will take effect in October 2026.

Limits on use of fire and rehire

The Employment Rights Bill will make it automatically unfair to dismiss an employee for refusing a “restricted variation” to their contract. A restricted variation includes changes relating to pay, hours of work, holiday entitlement, pensions, clauses permitting unilateral changes, and other terms that will be set out in regulations.

It will also be automatically unfair to dismiss an employee if the principal reason for the dismissal is to employ another person to do the same work as the dismissed employee, or rehire the dismissed employee to carry out the same work but under new terms covering the restricted variations.

There are limited exceptions to these rules if the employer can demonstrate that the business is in financial difficulties and the variation was unavoidable.

What can HR do now?

  • Reconsider approach to fire and rehire: Think carefully before recommending fire and rehire as a solution to business leaders, considering the significant financial and reputational penalties at stake.
  • Engage in consultation: The Government has confirmed that it will consult on these measures in autumn 2025.
  • Stay informed: Look out for new regulations that will detail further restricted variations and revisions to the existing code of practice on dismissal and re-engagement, outlining the consultation process that employers will need to follow in cases where fire and rehire is permitted.

Stronger harassment law

The Employment Rights Bill places an obligation on employers to take all reasonable steps to prevent sexual harassment of their workers instead of reasonable steps.

The Bill also introduces employer liability for third-party harassment. This liability is not just limited to sexual harassment, but extends to harassment on the grounds of age, disability, religion or belief, sex and sexual orientation.

What can HR do now?

  • Audit current practices: Assess current approach to assessing, managing and preventing the risk of harassment, including from third parties.
  • Plan ahead: Start preparing now using our Leading practice guides on Building a working environment free from harassment.
  • Engage in consultation: Although not confirmed, there is likely to be further consultation on the detail of the regulations.
  • Stay informed: Look out for regulations intended to clarify what constitutes reasonable steps (although these are not expected until 2027, which is after the changes have come into force).

Tightening tipping law

The Employment Rights Bill places an obligation on employers to consult employee representatives when developing or revising their tipping policies.

Specifically, employers will be required to review their written policy, in consultation with employee representatives (or affected employees where there are no existing employee representatives), at least once every three years.

Additionally, employers that have carried out a consultation will be required to make available an anonymised written summary of consultation responses to all workers.

What can HR do now?

  • Audit current practices: Assess current approach to consulting staff to determine whether this is adequate to meet these new consultation requirements.
  • Engage in consultation: The Government has confirmed that it will consult on these measures in late 2025 or early 2026.
  • Stay informed: Look out for revisions to the existing statutory code of practice and non-statutory guidance on distributing tips fairly.

Reform of trade union laws – phase three

Phase three of trade union law reform will:

  • introduce a right of union access to the workplace (both physical and virtual), to meet, support, represent, recruit or organise workers, and to facilitate collective bargaining;
  • require employers to provide workers with a written statement that they have the right to join a trade union;
  • require employers to provide trade union representatives with reasonable accommodation and facilities;
  • introduce a right to time off for trade union equality representatives; and
  • strengthen protection from dismissal and detriment for union members and their representatives taking protected industrial action.

What can HR do now?

  • Review current practices around employee relations: In non-unionised organisations, review whether effective arrangements are currently in place for consulting and engaging with staff (eg staff councils). Consider introducing or improving processes to enhance employee relations and engagement.
  • Cultivate good relations with staff and unions: In unionised organisations, adopt best practice and cultivate constructive relationships with both unions and staff. Ensure current dispute resolution procedures are effective.
  • Training: Provide staff with training on managing employee relations during industrial action, including training on rights of trade unions and their members.
  • Engage in consultation: Consider responding to the Government’s consultations on the trade union right of access and the duty to inform workers of their right to join a union, which are both open until 18 December 2025.

Extension of employment tribunal time limits

The time limit for someone to make a claim at an employment tribunal is currently three months, for most types of claim. The Employment Rights Bill increases the time limit to six months for all employment tribunal claims.

What can HR do now?

  • Review data retention policies: When the longer time limits come into effect, data retention periods will need to be increased where information is kept for the purpose of defending potential tribunal claims. Check that staff with record-keeping responsibilities are prepared for the change and that data retention periods are enforced in practice.
  • Audit dispute resolution practice: The longer period for individuals to bring a claim will mean greater uncertainty for employers where there is a potential dispute. Assess whether there is scope for improving how disputes are handled within the organisation, to achieve early resolution and avoid tribunal claims.

Protection for workers engaged on outsourced public sector contracts

The Employment Rights Bill enables regulations to be published that would seek to prevent a “two-tier workforce” between employees engaged on the same outsourced public sector service contract.

These regulations are expected to outline specific terms that must be included in outsourcing agreements to ensure that private sector employees engaged on such contracts are treated no less favourably than those who transferred from the public sector under previous arrangements.

The Bill also provides for the publication of a code of practice containing guidance on outsourcing agreements.

What can HR do now?

  • Audit workforce: Identify individuals who may be entitled to stronger rights to start the process of assessing the impact of the change.
  • Respond to call for evidence: The Government has announced that it will launch a call for evidence to examine a wide variety of issues relating to TUPE. Although not confirmed, this may consider public sector outsourcing contracts. It is not yet known when this call for evidence will be launched.
  • Stay informed: Look out for new regulations and a code of practice containing guidance on outsourcing agreements.

Fair Pay Agreement process in adult social care sector to be established

The Employment Rights Bill provides for the establishment of the Adult Social Care Negotiating Body for England, which will have a remit to negotiate a Fair Pay Agreement (FPA) on pay and terms and conditions for adult social care workers.

According to the Government’s roadmap, it intends to bring forward regulations to establish the negotiating body in October 2026, and it is “committed to establishing the FPA process and seeing the first FPA take effect for adult social care workers in England within this Parliament”.

What can HR do now?

  • Engage in consultation: Consider responding to the consultation, which closes on 16 January 2026.

2027 developments

According to the Government’s Employment Rights Bill roadmap, the following changes will take effect in 2027.

Unfair dismissal protection extended to all employees from day one in a job

The Employment Rights Bill will remove the qualifying period for unfair dismissal, so that all employees can bring an unfair dismissal claim from day one in their job. The Government has said that it will still allow employers to operate probationary periods. While employees will be able to claim unfair dismissal during this “initial period of employment”, there will be a lighter-touch process for employers to follow to dismiss an employee fairly.

It is not yet known how long the “initial period of employment” will be or what the lighter-touch process will involve.

What can HR do now?

  • Audit current practices: Review how often employees are dismissed in the early stages of employment, and the reasons for those dismissals. If necessary, consider a different approach to recruitment, onboarding and probation, to rely less on the potential to dismiss an employee if their employment does not work out.
  • Future-proof processes: In preparation for the new rules, embed procedures to ensure that managers act reasonably when employees are dismissed during or at the end of the probationary period. Make sure that they have a fair reason for the dismissal and have treated the probationer fairly. Check that managers are holding regular performance reviews with probationers.
  • Engage in consultation: According to the Government’s roadmap for implementation, a consultation on day-one unfair dismissal rights is expected in autumn 2025.
  • Stay informed: Look out for the decision on the length of the initial period of employment and details of the lighter-touch dismissal process.

Wider statutory right to bereavement leave

Currently, only parents have a statutory right to bereavement leave, on the loss of a child. The Employment Rights Bill will extend bereavement leave to provide employees with time off to grieve the loss of loved ones in other circumstances.

For the moment, the necessary relationship to qualify for the leave is undefined but it may mirror that used in time off for dependants. We are also waiting for confirmation of the length and timing of bereavement leave.

The Bill also extends the right to two weeks’ parental bereavement leave to parents who experience a miscarriage before 24 weeks. Currently, in a pregnancy loss situation, parental bereavement leave is available only after 24 weeks of pregnancy.

What can HR do now?

  • Review current policies: Begin by considering how the new bereavement leave right will interact with your organisation’s current compassionate leave arrangements.
  • Plan ahead: If you do not already offer bereavement leave, consider introducing it, to get ahead of the statutory requirement and provide managers with a consistent framework for supporting bereaved employees.
  • Engage in consultation: Consider responding to the Government’s consultation on leave for bereavement including pregnancy loss, which is open until 15 January 2026.
  • Stay informed: Look out for regulations setting out the relationships that bereavement leave will apply to, the length of leave and the timescale for taking it.

Requirement to publish gender pay gap and menopause action plans

Employers with 250 or more employees will be required to publish action plans as part of their annual gender pay gap reports. These must show any steps they are taking to:

  • Address the pay gap
  • Support employees going through the menopause

What can HR do now?

  • Audit current practice: Ahead of the requirement to publish action plans, document what steps your organisation currently takes to address the gender pay gap and to support employees experiencing menopause.
  • Implement action plans: Research, develop and implement additional steps to form your gender equality action plan.
  • Plan ahead: Your organisation may already provide a narrative with your gender pay gap report, setting out the steps you are taking. If not, think about including one in your report from April 2026, rather than waiting for the statutory requirement the following year. Or expand current narratives to include steps relating to menopause support, where relevant.

Extra protection against dismissal for pregnant employees

The Employment Rights Bill will prohibit employers from dismissing an employee during pregnancy, while on maternity leave and during the six months after their return to work, except in specific circumstances. This additional protection also applies to employees during, and on return from, adoption leave and shared parental leave.

The circumstances in which dismissal will be allowed are not yet known – these will be defined in regulations, yet to be published. The detail here will be key to understanding the scope of the new law.

What can HR do now?

  • Engage in consultation: Consider responding to the Government’s consultation on enhanced dismissal protections for pregnant women and new mothers, which is open until 15 January 2026.
  • Stay informed: Look out for the regulations finalising the specific exceptions, where dismissal will be allowed. Training line managers on the new rules, once they are announced, will be essential.

Reforms to flexible working requests

Under the Employment Rights Bill, employers will still be able to refuse a flexible working request on the existing grounds. However, they will be able to do so only where the refusal is reasonable. They will also need to state the ground(s) and reasons for their refusal.

What can HR do now?

  • Audit current practice: Prepare for a potential increase in the number of flexible working requests. Ensure that current processes for considering and responding to requests are fair and robust.
  • Training: Provide staff with training to ensure that they understand how to handle flexible working requests, particularly the need for refusals to be reasonable.
  • Engage in consultation: The Government has confirmed that it will seek feedback on these changes in winter 2025/early 2026.

Reform of trade union laws – phase four

Phase four of trade union law reform will strengthen and expand the rules relating to blacklisting, including:

  • Making it clear that blacklisting prohibitions extend to predictive technology
  • Expanding protections to lists that are not prepared with discriminatory intent but that are used for that purpose
  • Prohibiting third parties from compiling blacklists, not just those in an employment relationship

What can HR do now?

  • Review policies and procedures: Review current policies and procedures to eliminate any risk of creating or using blacklists.
  • Training: Provide staff with training to ensure that they understand the rules relating to blacklisting.
  • Engage in consultation: The Government has confirmed that it will seek feedback on these changes in winter 2025/early 2026.
  • Stay informed: The Government has said that it intends to carry out a wider review of the industrial relations framework. The introduction of the trade union reforms under the Employment Rights Bill is likely to be just the beginning of a wider shift in industrial relations.

New threshold for collective redundancy consultation

At the moment, the duty to collectively consult arises where an employer is proposing to dismiss as redundant 20 or more employees at one establishment within a period of 90 days.

The Employment Rights Bill provides that the requirement to collectively consult will also be triggered where a different threshold is met. This new threshold has not yet been defined in regulations but is likely to involve a calculation across the entire organisation.

What can HR do now?

  • Audit current practices: Review existing procedures to understand how information potential redundancies is communicated across different sites.
  • Plan ahead: Ensure that systems for reviewing thresholds and triggers for collective consultation can be updated quickly to incorporate any new thresholds.
  • Engage in consultation: The Government has confirmed that it will seek feedback on the detail of this policy in late 2025 or early 2026.
  • Stay informed: Look out for regulations outlining the new threshold test.

New rights for zero and low hours workers

The Employment Rights Bill places a duty on employers to offer guaranteed hours to zero and low hours workers who work regular hours over a specific reference period. It also provides workers with the right to reasonable notice of shifts, reasonable notice of cancellation or changes to shifts, and payments for shifts that are cancelled, moved or reduced at short notice.

These rights extend to agency workers in certain circumstances.

Employers and trade unions will be able to bypass these complex rules through a collective agreement.

What can HR do now?

  • Audit workforce: Identify individuals who may be entitled to stronger rights, to start the process of assessing the impact of the change.
  • Consider workforce strategies: Assess whether the zero hours contract model remains viable as these reforms are likely to result in higher administrative costs, higher payroll costs and reduced flexibility.
  • Communicate with staff: Press hype surrounding the outlawing of zero hours contracts may lead workers to believe they are entitled to certain rights that have not yet been implemented.
  • Engage in consultation: The Government has confirmed that it will consult on these measures in autumn 2025.
  • Stay informed: Look out for regulations which will provide more detail, including what counts as a “low hours worker” and how guaranteed hours offers should be calculated.

Regulation of umbrella companies

The Government aims to ensure that individuals engaged through umbrella companies have the same employment rights as those engaged through recruitment agencies. To this end, it is using the Employment Rights Bill to expand the definition of “employment business” to include umbrella companies, enabling them to be regulated. Regulation will be carried out by the Fair Work Agency, which is to be established in April 2026.

What can HR do now?

  • Audit current practices: Review the extent to which umbrella companies are involved in your workforce arrangements and assess the potential impact of their regulation.
  • Engage in consultation: According to the Government roadmap, there will be a consultation on the regulation of umbrella companies in autumn 2025.
  • Stay informed: Look out for the detail of how the current rules covering employment businesses will be amended to regulate umbrella companies.

What might happen

Here, we tell you about changes that the Government is planning where we are still waiting on draft legislation.

Vouchers for free HR advice on the Employment Rights Bill

It has been reported that the Government is exploring the possibility of introducing a voucher scheme that would give small businesses access to free HR advice to allow them to “navigate the contractual changes” resulting from the Employment Rights Bill.

Ethnicity and disability pay gap reporting

The Next Steps to Make Work Pay policy paper confirms that a new Equality (Race and Disability) Bill will extend pay gap reporting to ethnicity and disability for large employers. It will also extend the right to equal pay to include race and disability.

The Government’s consultation seeking views on how to introduce mandatory ethnicity and disability pay reporting for large employers (with 250 or more employees) closed on 10 June 2025.

For many employers, new pay gap reporting duties will require significant changes in how they collect employee data. Get ahead with our Leading practice guide series on empowering ethnicity disclosure.

Employment status reforms

Employment status is important because it shapes employment rights. The Government has proposed merging employees and workers into a single category, which would potentially give more individuals access to a wider range of statutory rights.

The Next Steps to Make Work Pay policy paper indicates that the Government intends to begin a consultation process with a view to creating a single worker status.

What isn’t happening

This section busts myths over changes that have been discussed but which are unlikely to go ahead. It also looks at changes that had been expected but are no longer in the legislative pipeline.

The right to disconnect

Though widely anticipated, the right to disconnect was not mentioned in the Employment Rights Bill and plans to introduce it appear to have been shelved.

The banning of zero hours contracts

Though much trailed in the media, this policy is not part of the Employment Rights Bill. However, the Government has set out proposals to increase the regulation of the gig economy.

The four-day, 32-hour working week

The term “four-day week” is currently being used to mean two quite different things. The Government is not currently planning to implement the proposals by the campaign to give workers 100% of their current pay in return for working a four-day, 32-hour week. 

However, employees remain entitled to request to work compressed hours – that is, working their contracted number of hours but across a reduced number of days – under the current right to request flexible working and its extended form in the Employment Rights Bill. 

For more information, listen to our four-day week podcast.

And finally, a mythbuster: Reasonable adjustments for disabled workers are not always expensive or complex

One of the concerns that sometimes arises from employers about their legal duty to make reasonable adjustments for disabled workers is that these adjustments can be expensive or complex to implement. As two recent first-instance decisions show, reasonable adjustments can be inexpensive and straightforward to put in place, while making a huge difference to a disabled individual’s working life.

Example 1: Allowing autistic worker to start early

In Williams v Royal Mail Group Ltd ET/2412913/2023, a postal worker with autism successfully claimed disability discrimination over Royal Mail’s failure to adjust his shift starting time.

The postal worker had always worked shifts starting at 5am. After a period of sickness absence, the employer changed his start time to 6.45am. The employer rejected his request for his start time to be as close as possible to 5am as he had a routine and following the same pattern reduced his anxiety. The earlier start and finish times also reduced the amount of contact he had with crowds, which he found exacerbated his anxiety.

The employment tribunal held that it would have been a reasonable adjustment for Royal Mail to agree to a start time of 6am rather than 6.45am but to allow him to return to work initially on a start time of 5am and transition to his new start time of 6am.

The tribunal ordered a remedy hearing to decide the level of the claimant’s compensation.

Example 2: Providing dyslexic worker with Bluetooth headset

In Moore v Greene King Retail Services Ltd ET/3313783/2023, the employment tribunal found that pub and restaurant chain Greene King had discriminated against a newly recruited chef by failing to provide him with a headset to reduce the impact of his dyslexia.

The chef took on a role that required him to look at food orders and complete online health-and-safety training. Both tasks rely heavily on reading.

The chef suggested a Bluetooth headset to read out on-screen orders, a solution later endorsed by occupational health as a reasonable adjustment. The Bluetooth device would have connected to a computer and relayed the information that was on the screen orally via the headset to the chef.

However, this adjustment was never implemented and the chef was removed from the rota and his employment ended after just 10 weeks.

In the employment tribunal, the employer conceded that the chef’s dyslexia is a disability and it had failed in its duty to make reasonable adjustments.

The tribunal awarded £24,006 to the chef, which included £12,000 for injury to feelings (at the lower end of the middle Vento band).

More case law examples: Straightforward reasonable adjustments

  • Providing worker with a stool: In West v Lewis t/a Squires Model & Craft Tools ET/3100947/09, an employment tribunal upheld a disability discrimination claim over a requirement for a disabled shop worker to remain standing at all times when on duty behind the shop counter and a failure to provide her with a stool.
  • Providing worker with a lift key: In Mitchell v Marks and Spencer plc ET/2200625/2017 & ET/2200626/2017, an employment tribunal upheld a disability discrimination claim over the employer’s delay in providing a disabled shop worker with a lift key to allow him to reach the toilets more easily.
  • Allocation of parking space near workplace: In Environment Agency v Donnelly EAT/0194/13, the Employment Appeal Tribunal held that an employer’s failure to allocate a parking space near to the workplace to a disabled worker amounted to a failure to make reasonable adjustments.

See Disability discrimination: duty to make reasonable adjustments for further guidance on what factors employers should take into account when deciding what counts as a “reasonable” adjustment.

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