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Flexible working requests policy

This policy sets out an organisation’s approach to handling flexible working requests submitted on or after 6 April 2024. It explains how requests should be made, considered and decided, helping employers manage flexible working requests fairly and in line with the revised statutory framework.

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By Alison Frazer and Zeba Sayed, Brightmine Senior Legal Editor

Use this model policy to communicate your organisation’s approach to flexible working requests submitted on or after 6 April 2024.

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Updated to reflect the revised Acas code of practice on requests for flexible working.

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About the author

Alison Frazer

Alison is an experienced employment law barrister. She was called to the Bar in 1999. She spent 15 years in private practice before sitting as a ‘portfolio’ judge in the Employment Tribunal and Immigration and Asylum Chamber. She now practices from her own chambers,  ‘Heartbridge Chambers’. She has a keen interest in supporting people in employment disputes to reach resolution. She is a qualified and experienced mediator.

About the author

Zeba Sayed, Senior legal editor at Brightmine

Zeba Sayed
Senior Legal Editor, Brightmine

Zeba is a former practicing employment solicitor with more than 17 years’ experience in employment law.

Zeba joined Brightmine in 2017 and is a senior legal editor in the employment law and compliance team. In this role, she is responsible for content across Policies and procedures, Letters and forms and Contract clauses. She is also responsible for ensuring that allocated chapters of the employment law guide are kept updated. She has a special interest in the implications of AI in the employment field.

Zeba holds a degree in Law and completed her LPC at the College of Law in Chester. Prior to joining Brightmine, Zeba was an associate solicitor at Lyons Davidson Solicitors in the London office. She advised both individuals and employers on a wide range of contentious and non-contentious employment law matters and delivered training to clients nationally. Zeba has also worked in conjunction with Acas London to deliver training on their behalf. She is a member of the Employment Lawyers Association.

Connect with Zeba on LinkedIn.

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