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Letter refusing employee’s flexible working request

This letter is used to inform an employee that their request for flexible working has been refused. It helps employers communicate the decision clearly, set out the statutory business reasons for refusal and confirm appeal rights in line with flexible working legislation.

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By Lynda Macdonald and Stephen Simpson, Brightmine Principal Editor

When to use this model flexible working letter

Use this model letter to inform an employee that their request for flexible working has been rejected.

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Updated with information on forthcoming reforms under the Employment Rights Bill.

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About the author

Lynda Macdonald

Lynda Macdonald has worked for more than 20 years as a self-employed, freelance management trainer, adviser and writer specialising in employment law.

She regularly designs and conducts training courses on all aspects of employment law for a range of managers and supervisors in all sectors of industry.

Prior to setting up her own business in employment law and management training/consultancy, she worked as an HR manager in the oil industry for more than 10 years. She is also appointed as a panel member of the employment tribunal service in Aberdeen, Scotland.

Lynda is a university graduate in language and a chartered fellow of the CIPD. She has an LLM degree in employment law and practice.

Lynda has written numerous books on various aspects of employment law, all of which have been published by major national publishers. She has co-authored several other books, and currently contributes extensively to various HR and employment law hard-copy and online products.

About the author

Stephen Simpson, Acting content manager - employment law and compliance at Brightmine

Stephen Simpson
Principal Editor – Employment Law and Compliance, Brightmine

Stephen is a principal editor who has worked on the Brightmine employment law and leading practice resources for over 20 years. After growing up in Northern Ireland in the 1980s, he trained as a solicitor in England in the 1990s but soon moved into legal publishing. He was among the first recruits to Brightmine in the year before it was launched as XpertHR in 2002.

Stephen has worked on a wide range of employment law and leading practice resources, including overseeing the creation and expansion of the HR templates resource types (Policies and procedures, Letters and forms, and Contract clauses). He has written up over 1,000 reports on employment law cases and created practical guidance on a range of HR issues for the Commentary & insights tool. He also had a stint working on Personnel Today.

Connect with Stephen on LinkedIn.

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