Employee relations

Employee relations shape how organisations manage formal relationships with employees and their representatives, particularly when workplace decisions affect terms, conditions or job security.

 

Effective employee relations support compliant decision‑making, constructive dialogue and smoother organisational change. Weak or inconsistent approaches increase the risk of disputes, disruption and legal exposure—especially where consultation or representation rights are overlooked.

 

This page brings together guidance and practical resources on employee relations, covering employee representation, consultation processes, trade union engagement and workplace communications—supporting fair, consistent and legally compliant engagement.

Browse our full library of employee relations resources

Webinars

Employment Rights Act 2025: How should HR be approaching the new trade union access rights?

Trade union access is changing. Join this webinar to understand the Employment Rights Act 2025 and its impact …

Tools & templates

Retirement policy (no compulsory retirement age)

This model policy sets out an organisation’s approach to managing retirement where there is no compulsory retirement age, …

Tools & templates

Failure to attend grievance meeting letter

Learn how to use a grievance meeting non-attendance letter to address an employee’s absence, explain the implications, and …

Tools & templates

Letter explaining that frivolous or trivial grievance issue will not be dealt with under grievance procedure

Employers are not required to deal with grievances that are frivolous or trivial under the formal grievance procedure. …

Tools & templates

Letter responding to an ex-employee grievance

Learn how to respond to a grievance raised by a former employee using a professional template letter, with …

Tools & templates

Letter providing reference for former or current employee

Help maintain consistency in reference requests with a template letter and guidance on best practice for employers.

Tools & templates

Form for employee to raise formal grievance

A formal grievance process allows employees to raise workplace concerns clearly and ensures employers handle issues fairly and …

Tools & templates

Retirement policy (compulsory retirement age)

This model policy sets out an organisation’s approach to retirement where a compulsory retirement age applies, including eligibility, …

Tools & templates

Letter to accompany settlement agreement

Help manage maternity leave effectively with a model letter confirming an employee’s maternity leave notification and related arrangements.

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