How to manage and conduct return-to-work interviews

By Claire Watt

One of the main tools used in effective sickness absence management is return-to-work interviews. A return-to-work interview is a meeting between the employer and an employee returning to work after a period of sickness absence. The interview is usually conducted by the employee’s line manager. In relation to long-term sickness absence, return-to-work interviews will normally take place prior to the actual return to work of the employee. This is because details of a possible phased return or adjustments may need to be discussed in advance of the date that the employee starts back at work.

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• Role of return-to-work interviews in short-term and long-term sickness absences
• Deciding on a policy on return-to-work interviews
• Training in conducting the interview
• Setting up the interview
• Preparing for the interview
• Conducting the interview
• Outcome of the interview

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