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How to introduce and manage a flexible benefits scheme

A flexible benefits scheme allows employees to tailor their benefits package to suit their changing needs. This guide sets out how employers can design, implement and manage a flexible benefits scheme effectively, from budgeting and funding through to ongoing administration and review.

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By Chris Wilson

A flexible benefits scheme allows employees to shape their benefits package; to choose the benefits most relevant to their current situation and lifestyle, and changing them as those needs shift.

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  • Establish your business case for a flexible benefits scheme
    • Budget for costs
  • Design the flexible benefits scheme
    • Initial considerations
    • How flexible will the scheme be?
    • Which benefits will be offered?
    • When will benefit elections be held?
    • How will the benefits be funded?
    • How will the benefits be priced and what are the cost implications?
  • Implement the flexible benefits scheme
    • Compile a project team
    • Select and test software
    • Make any necessary contractual changes
    • Review and update employee handbooks/guidance
    • Ensure data security
  • Administering a flexible benefits scheme
    • HMRC approval and lifestyle changes
    • P11D
    • Underwriting
    • Managing starters and leavers
    • Employees off sick at benefit election times
  • Communicate the flexible benefits scheme
  • Maintain interest in the flexible benefits programme
  • Review the flexible benefits programme

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Latest updates

Updated to reflect the current rate of employer national insurance contributions.

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About the author

Chris Wilson

Chris Wilson was a partner with Reward Consulting Partners, a group of independent reward consultants. Chris has been in HR for more than 30 years and for the last 20 years has been specialising in all aspects of reward, in a variety of sectors. He is a chartered member of CIPD.

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