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Letter responding to an ex-employee grievance

Learn how to respond to a grievance raised by a former employee using a professional template letter, with guidance on setting out your organisation’s position clearly and appropriately.

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Read time:

1–2 minutes

Written by:

Stephen Simpson

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Former employees may still raise grievances about issues that arose during their employment, and employers should respond carefully and appropriately. This guide explains how to use a letter to respond to a grievance raised by an ex‑employee and set out the organisation’s position clearly and professionally.

Use this model letter to respond to a grievance that has been made by an employee who has left your organisation.

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  • Letter wording
  • How to use this document
  • Supporting guidance for this document
    • Key resources
    • Notes
  • Future developments

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Stephen Simpson

Written by:

Stephen Simpson

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About the author

Stephen Simpson
Stephen Simpson
Principle Editor – Employment Law and Compliance

Stephen is a principal editor who has worked on the Brightmine employment law and leading practice resources for over 20 years. After growing up in Northern Ireland in the 1980s, he trained as a solicitor in England in the 1990s but soon moved into legal publishing. He was among the first recruits to Brightmine in the year before it was launched as XpertHR in 2002.

Stephen has worked on a wide range of employment law and leading practice resources, including overseeing the creation and expansion of the HR templates resource types (Policies and procedures, Letters and forms, and Contract clauses). He has written up over 1,000 reports on employment law cases and created practical guidance on a range of HR issues for the Commentary & insights tool. He also had a stint working on Personnel Today.

Areas of expertise:

Employment law, Family leave, Discrimination, Redundancy, Unfair dismissal, HR policies, Employment case law

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