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How to manage homeworkers

Managing homeworkers requires clear agreements, consistent communication and careful attention to wellbeing, health and safety and data protection. This guide explains how employers can manage homeworkers effectively, from contractual arrangements and working hours to equipment, monitoring and support.

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By Claire Birkinshaw

Developments in information and communication technology have provided more opportunities for employees in a wide variety of roles to work from home some or all of the time. This enables employers to control office space and reduce overheads. It can also assist with staff recruitment and retention, and increase productivity. Employees benefit from increased flexibility and job satisfaction and a better work-life balance.

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  • Understand the right to request flexible working
  • Consider a trial period
  • Agree changes to contractual terms
  • Place and hours of work
  • Sickness absence
  • Provision of equipment and costs incurred
  • Health and safety
  • Employee wellbeing
  • Confidentiality, security and data protection
  • Caring commitments
  • Communication, support and monitoring
  • Termination of the arrangement

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Latest updates

Updated to reflect that the right to request flexible working is a day-one right from 6 April 2024.

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About the author

Claire Birkinshaw

Claire Birkinshaw has worked at two of the top 10 London law firms, as a legal adviser to the Ministry of Defence, and as a legal information manager with Abbey Legal Protection.

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