Flexible working

Flexible working is now a central part of how many employers attract, retain and support their workforce, while responding to changing expectations around when, where and how work gets done. As legal rights and organisational practices continue to evolve, employers need clear frameworks for managing flexible working in a way that is practical, fair, consistent and compliant.

Handled well, flexible working can improve recruitment, retention and employee engagement, while supporting more inclusive and adaptable ways of working. Handled badly, it can create inconsistency, operational friction and legal risk—particularly where requests are assessed unfairly, policies are unclear or decisions are not properly justified.

This page brings together guidance and practical resources on flexible working, covering statutory requests, hybrid and remote working, compressed hours, part‑time arrangements and implementation in practice—helping employers assess options, respond fairly and build workable approaches with confidence.

  • Letter rescheduling flexible working request appeal meeting

    Latest insights


    Letter rescheduling flexible working request appeal meeting

    Where a flexible working request appeal meeting needs to be rearranged, employers should communicate the change clearly and promptly. This guide explains how to use a letter to reschedule a flexible working request appeal meeting and maintain a fair and compliant process.

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Browse our full library of flexible working resources

Tools & templates

Letter confirming withdrawal of flexible working request

A model letter for confirming that an employee’s flexible working request is being treated as withdrawn, with guidance …

Tools & templates

Flexitime policy

A model flexitime policy that helps employers design and implement flexible working arrangements, including guidance, key considerations, and …

Tools & templates

Flexible working: Meeting invitation letter

A model checklist for holding a stage 1 long‑term sickness absence meeting, setting out the key steps to …

Guides – How to

Flexible working: What strategy employers can adopt

This guide explores the strategies employers can adopt for flexible working, including how to embed it into the …

Guides – How to

Managing Pregnancy and Maternity Rights for Employees on Fixed‑Term Contracts

Understand employer obligations for pregnant fixed‑term employees, from avoiding discrimination to providing statutory maternity leave, pay entitlements, and …

Commentary and Insights

Employment Rights Bill: 10 key policies employers need to revamp

The Employment Rights Bill packs an imposing number of employment law reforms into its 330 pages. With Royal …

Commentary and Insights

Employment Rights Bill essentials: Managing zero hours workers

The Employment Rights Bill introduces a legislative framework for better predictability and security for zero hours workers.

Tools & templates

Letter rejecting employee’s appeal against refusal to grant flexible working request

Where a flexible working request has been refused, employees have the right to appeal and employers must handle …

Guides – How to

Flexible working: An HR manager’s guide

Embracing flexible working offers a strategic advantage in attracting and retaining top talent. This resource offers key guidance …

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